Does Hyperoptic pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyperoptic employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Hyperoptic. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hyperoptic?

56% of Hyperoptic employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyperoptic 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hyperoptic?

Customer Service Representative (16) , Engineer (11) , Business Development Executive (10) , Manager (8) , Project Manager (8) , Network Splicer (6) , Project Engineer (6) , Customer Service (5) , Customer Service Agent (5) , Director (5) , Fibre Engineer (5) , Field Team Manager (5) , Lead Fibre Engineer (5) , Sales (5) , Sales Associate (5)

What are the pros of working at Hyperoptic according to real employee reviews?

"Great people and can do attitude" ((in 42 reviews)); "Great atmosphere and colleagues." ((in 29 reviews)); "Good benefits" ((in 15 reviews)); "Work life balance is good" ((in 12 reviews)); "Quarterly bonus (depending of work carried out)" ((in 7 reviews))

What are the cons of working at Hyperoptic according to real employee reviews?

"Bad management" ((in 23 reviews)); "The annual salary adjustment to cover the inflation does not cover for one grocery shopping." ((in 13 reviews)); "Managers haven’t got a clue." ((in 12 reviews)); "functions only exists because the leadership team have allowed and enabled it." ((in 9 reviews)); "no clear career progression for sales" ((in 8 reviews))

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Hyperoptic

Hyperoptic Reviews

3.4

56% would recommend to a friend

(454 total reviews)

49% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.5

Work/Life balance

3.3

Culture and values

3.3

Compensation and benefits

3.0

Career opportunities

2.8

Senior management

Hyperoptic has an employee rating of 3.4 out of 5 stars, based on 454 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyperoptic employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.5 stars).

Reviews by job title

454 reviews

3.0

8 Jun 2026

Great community, but tight deadlines can be stressful

Isp sales operations planner

Recommend

CEO approval

Business outlook

Pros

Good community, people are great

Cons

Sometimes the deadlines get very tight

2.0

26 May 2026

Stay away if possible

Senior engineer

Recommend

CEO approval

Business outlook

Pros

Nice engineers to work with. Company mainly does installs and servicing now. A good place to do little work and get paid because management don’t have a clue what’s happening. Was a good company to work for 5 years ago, less so now.

Cons

Managers haven’t got a clue. Never show up to site, only exist on teams. Always shuffling around and never really implement any substantial change. They make it more and more difficult to go through their levelling process.

1.0

15 Apr 2026

Customer Connections Engineer

Customer connections engineer

Recommend

CEO approval

Business outlook

Pros

For this role you will organise tour own schedule.

Cons

You can be overworked due to demand

Hyperoptic Response

We appreciate you taking the time to share your feedback. It’s good to hear that you value the flexibility to organise your own schedule. We also recognise the challenges you’ve highlighted around workload and demand. Supporting a sustainable balance is important, and your feedback helps us understand where we need to improve. We’re continuing to review how we can better support teams in managing workload alongside flexibility. Thank you for sharing your perspective, The Culture & Engagement Team

Viewing 1 - 3 of 454 Reviews

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