IAA Reviews

3.2

48% would recommend to a friend

(349 total reviews)

John Kett

58% approve of CEO

40% positive business outlook

IAA has an employee rating of 3.2 out of 5 stars, based on 349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IAA employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

349 reviews
1.0
26 Sept 2025
Recommend
CEO approval
Business outlook

Pros

I genuinely mean this, there are no positives. Your life will become a living hell if you take employment here.

Cons

- Every department within the business are working against each other and that includes management. - The IT department is HEAVILY understaffed, infrastructure have 3 employees and have a backlog as long as the great wall of China. The software teams, again, are understaffed but not as much. - The company VPN or account domain server that is required to do your job in any given department constantly goes down or has issues. - The access to do your job is severely limited, - Company culture expects you to plan for a given sprint of work but then drop everything at the drop of a hat. Priorities aren't a real thing here, everything is top priority. - Working unpaid in your own time is almost expected and is frowned upon if you take issue with it. - Without going into detail, they are forcing legally questionable contract changes with absurd obligations for a laughable amount of remuneration. - The company has some insane IT practices that I could spend days talking about. If you're reading this because you have a job opportunity, delete the email, burn the contract, and never look back!

4.0
27 Jun 2023

Frustrating

Recommend
CEO approval
Business outlook

Pros

Some lovely people on team

Cons

Poor salary Some good, some terrible management No work life balance No flexibility No career prospects

Viewing 1 - 3 of 349 Reviews

Glassdoor has 385 IAA reviews submitted anonymously by IAA employees. Read employee reviews and ratings on Glassdoor to decide if IAA is right for you.