IBC Bank Reviews

3.4

63% would recommend to a friend

(761 total reviews)
avatar

Dennis E. Nixon

77% approve of CEO

66% positive business outlook

IBC Bank has an employee rating of 3.4 out of 5 stars, based on 761 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBC Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

761 reviews
1.0
30 Sept 2019
Recommend
CEO approval
Business outlook

Pros

Working at IBC strengthens your resume and prepares you to work at another financial institution

Cons

I worked at IBC full-time for roughly seven months. I was excited when I first got the job because I knew banks are great about promoting from within so I saw a lot of opportunity and therefore was alright with only making 10/hr. After training I unfortunately was placed at the slowest branch in the San Antonio market. This can make it difficult to meet sales goals when the goals for my branch were the same as the branch with the most traffic in the market. In order to meet goals management encourages sales associates to visit local businesses to offer employees accounts. However, IBC does not compensate for gas instead, they say that the incentives that you will earn from making those sales will cover for gas. This is not the case; blitzing in the San Antonio market at best is responsible for an additional seven percent of account generation. Sales associates earn six dollars per sales point and typically one account generates two or three sales points. This means at my branch, during a good month when we get twenty new accounts and sales calls are responsible for seven percent of sales 1.4 of those 20 accounts will be from sales calls and you can make anywhere from 12-24$ in incentives off of that account and that is supposed to cover your gas money for the month. To sum things up IBC is cheap and doesn't treat their employees well. However, I will acknowledge that not everyone has that experience. Other branches with higher traffic I have heard are much better to work at however busy branches still have a problem with turnover. I also would like to address some other signs that IBC is a bad company; not only do they not pay their employees they don't pay their bills. For instance, my branch received a notice in the mail that they were sixty days past due on their security bill. That is a red flag, good companies don't do that to people. Another red flag is that they have several branches without a manager and it has been like that for years. They consistently tell their employees that they are going to move them up so they will want to stick around but they don't often promote. For instance, there is a sales associate that has been working at one of the slower branches for quite some time and she has been able to get the whole branch to perform they keep telling this individual that they get a promotion but this person has yet to be promoted. Also, the majority of the managers in the San Antonio market don't actually have the title of branch manager because that would come with a bigger salary. Instead they are senior sales supervisors who barely make more than sales associates.

3.0
24 Dec 2017

Teller

Recommend
CEO approval
Business outlook

Pros

relatively easy paid training that lasts a few weeks

Cons

worst paying bank in san antonio unorganized management unnecessary policies understaffed

1.0
29 Mar 2018
Recommend
CEO approval
Business outlook

Pros

They fed me during training

Cons

VERY low pay. Tellers start at $8.70 per hour and sales at $10.56 and it is non-negotiable no matter what your management experience, sales experience, degree, or whatever is. They do not care. They tell you that you can have a career and move up there and give you “examples”of that happening. What they fail to mention is that they changed all the rules starting in 2018. The new rules state that nobody can go full time until after their 90 day probation is over AND they have been in performance for one month. Then you can ask to get full time hours. Then, if you perform for at least 6 consecutive months and if there is an open position at your branch, and if the higher ups care for you, you might get promoted. This never happens, though, because there are an astounding number of branches that don’t even have managers and tons of hard workers dying to promote. They could not care less. Tellers can get quarterly raises of 30 cents if they get a certain number of accounts opened per month but there is a cap on how high they can go. Sales associates get no raises whatsoever. Their goal/point system is absolutely horrendous and unattainable. There are 9+ branch/personal goals that are required to perform. You have to drive from business to business soliciting and begging for accounts and it’s pathetic. People do not want to open up accounts with us because we are a terrible bank and it’s pretty obvious. Everything that they teach you in training is a lie, and the higher ups have a horrifying problem with gossip and bad mouthing their employees. When people try to quit, they tell them that it’s about to get better, and it never does. This is not the only bank that will hire you without experience, and i highly recommend going somewhere else. I have never seen a bank pay so low especially for what they require of their employees. You will also have to travel about 1/3 of the time you work for the bank, going to branches that are not yours and that are ridiculously far at times because they do not know how to staff properly. This means that you cannot get your own branch goals worked on because you are away. The schedules for all employees in the entire state of Oklahoma and the Dallas area are made by one person which causes a lot of issues and we get our schedules the Friday before the next week begins, usually, so you really can’t plan anything in your life either. There is nothing about this company that is worth it. Technology and policies are very old and they have no desire to change.

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Glassdoor has 778 IBC Bank reviews submitted anonymously by IBC Bank employees. Read employee reviews and ratings on Glassdoor to decide if IBC Bank is right for you.