Does ICAP Group pay their employees well?

According to anonymously submitted Glassdoor reviews, ICAP Group employees rate their compensation and benefits as 1.9 out of 5. Find out more about salaries and benefits at ICAP Group. This rating has been stable over the past 12 months.

How satisfied are employees working at ICAP Group?

37% of ICAP Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICAP Group 2.7 out of 5 for work life balance, 2.1 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at ICAP Group?

Customer Service Representative (15) , Call Center Agent (7) , Consultant (6) , Analyst (5) , Business Analyst (4) , Customer Support (4) , Technical Support Agent (4) , Contact Center Agent (3) , Account Manager (2) , Customer Care Representative (2) , Customer Service (2) , Executive Director (2) , Intern (2) , Senior Software Developer (2) , Software Engineer (2)

What are the pros of working at ICAP Group according to real employee reviews?

"Good people and team leaders" ((in 7 reviews)); "Good working environment and fast hire." ((in 6 reviews)); "OK work environment Good managers" ((in 3 reviews)); "good colleagues" ((in 3 reviews)); "Good team spirit and clear guidelines" ((in 3 reviews))

What are the cons of working at ICAP Group according to real employee reviews?

"low salaries, very demanding." ((in 19 reviews)); "bad management" ((in 8 reviews)); "management is of dinosaur age ('80s) with "I can do whatever I like" mentality, no career advancement, there is no acknowledgement of your workload or your work results, they degrade everyone and everything, no culture, no values at all" ((in 3 reviews)); "Too much pressure from the above" ((in 3 reviews)); "Compensation and benefits at minimum level" ((in 3 reviews))

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ICAP Group

ICAP Group Reviews

2.5

37% would recommend to a friend

(129 total reviews)

Nikitas Konstantellos

30% approve of CEO

24% positive business outlook

Ratings by category

2.8

Diversity and inclusion

2.7

Work/Life balance

2.2

Career opportunities

2.1

Culture and values

2.1

Senior management

1.9

Compensation and benefits

ICAP Group has an employee rating of 2.5 out of 5 stars, based on 129 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ICAP Group employee rating is 35% below average for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

129 reviews

1.0

24 Jan 2026

Awful

Digital agent

Recommend

CEO approval

Business outlook

Pros

There is a chance for working remotely

Cons

Low salary with no intention of growing, gossiping, toxic environment

1.0

19 Jan 2026

Bad company

Customer service

Recommend

CEO approval

Business outlook

Pros

Paid on time, standard hours

Cons

Minimum wage, toxic environment, nothing good

2.0

23 Oct 2025

Backoffice Protergia

Backoffice

Recommend

CEO approval

Business outlook

Pros

Good people Pizza party Break every 2 hours Payment always on time and never late

Cons

Awful environment Leadership cant do their job correctly Without knowing the correct people you cant advance your career

Viewing 1 - 3 of 129 Reviews

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