InSpa Reviews

3.9

70% would recommend to a friend

(77 total reviews)

Colleen Stone and Theresa Savage

70% approve of CEO

62% positive business outlook

InSpa has an employee rating of 3.9 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have a good working experience there. The InSpa employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

77 reviews
1.0
30 Jul 2018

A nightmare

Recommend
CEO approval
Business outlook

Pros

None, none, none, none, none!

Cons

A lot of harrasement by other employees. Manager doesn't do anything!

1.0
5 Feb 2019

Why did I stay so long?

Recommend
CEO approval
Business outlook

Pros

Clients, fellow employees, location, birthday service

Cons

The front desk gets walk in commission on retail that should go to the professionals and they also get a free service every month which the technicians do not get AND the company makes it very difficult to do any service trades between the technicians. There is no HR department and no one on the corporate who you can confide in. Corporate does not care what employees have to say. All employees have to go out of there way to pick up their paychecks as there is no direct deposit and I have to pay a monthly maintenance fee because of that.

3.0
6 Nov 2018
Recommend
CEO approval
Business outlook

Pros

Pretty laid back, free spa services once a month, learned about spa services, was able to do my homework at the front desk, developed my communication skills

Cons

High turnover rate which resulted in overscheduling, hard to get shifts covered or time off due to management wanting the same times off even if you requested it off months ago, rude customers, not very consistent training, at times very boring, corporate can be really difficult and entitled

Viewing 1 - 3 of 77 Reviews

Glassdoor has 78 InSpa reviews submitted anonymously by InSpa employees. Read employee reviews and ratings on Glassdoor to decide if InSpa is right for you.