InTouch CU Reviews

HIGH turnover rate is the main issue with this place and management. I think the higher ups doesn't really care about their staff members at all. Everyone kind of stick their noses up at you when you say hello to them working on the retail side of banking. I guess the higher ups 6 figure and below know you will only be there for a short period of time so why make someone feel WELCOME. CEO walk around like he can't speak to his team on the retail side banking. Being a black CEO, you would think he would be a little nicer to the little people. There really not any direction from anyone, just make 100 calls a month sell this and that and you will be top performer when MOST of the staff are order taker. *Training= I don't get it; they will have you schedule all over the place 3 days here two months later and expect for you to preform you very best with little training. Look at the bright side ITCU made over the billion dollars without giving out pay raise to their staff that helped them reach the billion dollars goal; they make it hard for you to get a raise, they will NEVER say JOB WELL DONE but they would make sure if you did something wrong to blast you all over the distract emails. ITUC need a boost of morale its ashamed that member notice how often someone leave ITCU. DO BETTER!

Upper management could care less about employees. If you are not liked by the right people, you will never advance. In this company, your manager has to sign off on you applying for a different position, regardless if it's in a different department or not. To your face, your manager will tell you to apply and that he/she is good with that but when you turn it in for them to sign off on applying, he/she will never turn the application in and won't tell you till weeks after you think you applied. This doesn't just happen once or twice, this happens all the time to the point that you are going to give up on ever moving up. I can think of 5 employees off the top of my head who this has happened to. Managers also love to lie to you. Your manager will tell you how good of a job your are doing when your branch is short handed but when review time comes, your score does not reflect what you have been told daily. When you bring up the discrepancies, you are told and treated like a trouble maker and you "earn" a bad reputation within the company, which also blocks you from moving up. You will never get the credit you deserve because yiur manager will take it from you. Your regional manager will give it to who he/she wants to give it. The COO will decide, based on who she likes, who get promoted, no matter what. Any position in the front line is expected to work 6 days a week. You don't get a day to leave early and you are expected to work work work work work, with a smile on your face and poop in your mouth. If you ask questions, the company sees you as someone who doesn't know anything. If you ask another department for help, they CC your boss, your bosses boss, your branch, the COO, and Jesus because other departments want to embarass you, instead of help you. This is the worst professional experience of most people's lives. One of the most sorry things I've seen are the recent "reviews" about this company that have been written by the company's marketing department to get the overal score and public perception up. The company offers $1000 for employee referrals who grt hired and they still have a ton of opening. Not the place you want to work at. Its the place you want to run from.