Index Exchange Reviews | Glassdoor.co.uk

Index Exchange Reviews

Updated 11 Jan 2020

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4.3
77%
Recommend to a Friend
85%
Approve of CEO
Index Exchange President & CEO Andrew Casale
Andrew Casale
106 Ratings
Pros
  • "Fair compensation, great work-life balance(in 17 reviews)

  • "Benefits - Free lunch on Friday, stocked kitchen with drinks, great medical insurance programs, gym reimbursements, commuter benefits program, etc(in 14 reviews)

Cons
  • "A few growing pains but all being addressed by management(in 14 reviews)

  • "IX is a toxic work environment, don't work here if you care about,your career or your mental health(in 7 reviews)

More Pros and Cons
  1. "Great company with huge potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Index Exchange full-time

    Pros

    - Company has a great vision, and the determination to fulfill it - People are friendly, intelligent and not afraid to share their opnion - Work life balance is pretty strong and being a family company they ensure that family comes first

    Cons

    - Over the past few years, there have been a few growing pains but the exec team has been focused on addressing any issues that scaling so quickly has created

    Advice to Management

    - Keep the communication channels open and continue to empower more junior members of staff

    Index Exchange2018-03-05
  2. Helpful (3)

    "Great Team, Fulfilling Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Client Services Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Index Exchange full-time for more than a year

    Pros

    The IX team and the industry itself make IX an energising place to work. Senior leadership have positioned the company well to succeed long term. They really care about the organisation and the team overall.

    Cons

    IX is growing and with that growth comes change; adaptability is paramount to being successful here.

    Advice to Management

    Ensure non-bureaucratic culture persists as we become a larger organisation. Eager to see stock options as a part of the compensation package - I really believe in this company and look forward to alignment of incentives

    Index Exchange2016-12-07
  3. Helpful (1)

    "Amazing Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Index Exchange full-time for less than a year

    Pros

    - Strong engineering culture that promotes collaboration and innovation. - Talented colleagues to work with and learn from. Everyone is super nice, down to earth, and willing to lend you a hand. Overall a very positive and uplifting work culture. - Index Exchange operates at a scale that very few companies in Toronto are at. Lots of opportunities to work on scalability challenges. - Constant focus on addressing tech debt and improving CI/CD. - Great Leadership. - Competitive compensation and perks.

    Show More

    Cons

    - Only negative I can think of is some leftover legacy software systems, but Index Exchange has dedicated multiple teams to improve these and build out new platforms.

    Advice to Management

    Keep it up!

    Index Exchange2020-01-11
  4. "Positive Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Developer Intern 
    Approves of CEO

    I worked at Index Exchange full-time

    Pros

    The company culture is great for learning and growing. All engineers are willing to help. CEO is great, no attitude or ego to him. Work life balance and flexibility is really appericated by the engineers along with the great perks.

    Cons

    It would be great to infuse newer technology and frameworks and shift from the large chunks of legacy code

    Index Exchange2019-12-31
  5. "Queue Titanic Theme"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Index Exchange full-time for more than a year

    Pros

    - If you're on a team under one of four good managers you're good. Otherwise, gg. - There isn't much work to be done, so it's really chill. But I guess this is kind of also a negative because you'll be super bored and your skills will rust. The reason there's so little work is either because you're working in the legacy system which takes forever to do anything with, or because product can't make up their minds. - The majority of the people working there are friendly and fun to be around. - Aside from a certain group of teams, everyone is very supportive and there is an environment of teaching.

    Show More

    Cons

    - Some teams have some serious toxicity issues that haven't been dealt with in the slightest. - All the good engineers are abandoning ship. - The company is becoming too product focused and ignoring the mounting tech debt. - Lots of departments outside of engineering are not willing to train people, so people who have stuck with the company and learned about the business are constantly let go in favour of people with more career experience but 0 knowledge in the space. Only reason this isn't happening in engineering is because there is a general shortage of devs in the market. - On the topic of salary, it's competitive when compared to the GTA, but lacking when comparing to other companies in the core, and falling behind fast with all the American companies who are setting up shop. - Extremely risk averse, to the point where not much is getting done. - Most social initiatives are all for the gram. No substance.

    Show More

    Advice to Management

    You need to fix the culture first before you grow, otherwise you won't retain any of the new employees.

    Index Exchange2019-12-30
  6. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Partner Development in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Index Exchange full-time for more than a year

    Pros

    IX hires amazing people Benefits Career opportunities Great technology Committed to innovating

    Cons

    Typical pain points of rapid growth.

    Index Exchange2019-11-05
  7. "Great people to work with"

    StarStarStarStarStar
    Current Employee - Software Engineer in Toronto, ON

    I have been working at Index Exchange full-time for more than 3 years

    Pros

    Great people to work with Great work-life balance People are approachable and friendly

    Cons

    Below market salary Tech debt slowing progress

    Index Exchange2019-11-19
  8. "Index Exchange is a great place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Index Exchange full-time for more than a year

    Pros

    Index Exchange is full of smart teams that are changing the shape of the industry. They manage growing pains effectively as they develop through the business cycle and it's pleasure to be on this journey.

    Cons

    Index culture is not exactly what it was previously. It feels a little artificial but they are making efforts to make sure employees are happy.

    Advice to Management

    Keep focusing on growth.

    Index Exchange2019-10-30
  9. "A great place to work"

    StarStarStarStarStar
    Current Employee - Software Engineer 

    I have been working at Index Exchange full-time

    Pros

    Fair compensation, great work-life balance + perks, friendly + engaged staff, dynamic environment

    Cons

    Technical debt presents headwinds to onboarding of new engineers

    Index Exchange2019-08-03
  10. "Good place to work, nice benefit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Montreal, QC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Index Exchange full-time for more than a year

    Pros

    Good place to work, nice benefit

    Cons

    legacy system is hard to work on and working content is shifting pretty often. If you like switch between different tasks. This is an ideal place

    Index Exchange2019-08-12
Found 125 reviews