Pros
Some amazing people and connections that will last beyond your time there. Small-company feel and relaxed office vibe (it's kind of or a lot like working for a fun adult summer camp). Great opportunity to connect with people from other companies and build your network. For the people the program does work for, it feels rewarding to help them get jobs and launch their data careers.
Cons
Insight is a workplace where you may find some invaluable social and professional connections but overall limited opportunity for career growth, regardless of your role, with people in support / admin roles ending up as the most vulnerable. The pay structure is often off base for the day-to-day responsibilities, hours worked and job-specific experience brought to the table. Leadership is inexperienced and homogenous (every person in a managerial role has a PhD, very few have prior industry work experience), and direct reports who struggle in these conditions often wonder if their feedback about their managers disappears into the ether or results in retaliation -- most people I know who were in these circumstances ended up being let go for vague reasons or leaving voluntarily after feeling unheard and run over. Leadership can be defensive of having these issues pointed out, even tactfully, and once you have a target on your back it is difficult to recover or even receive clear feedback about why you are being targeted. Subtle bullying is an issue, including HR (many people come away from "constructive" convos with HR crying and feeling frightened about their job security; I am not exaggerating about this and can easily think of a list of concrete examples). Employees are often burned out by being tasked heavily (e.g. absorbing work without any backfill from all the attrition) and blamed for falling short. It can feel like being tossed in a pit with your hands tied, then being criticized for not climbing out. If you want to write my assessment off as a one-off or disgruntled rant, I recommend looking into the attrition rate of the company, particularly amongst female employees in support roles (despite Insight's pride in having many female employees overall -- diversity does not equal inclusion, particularly at these lower pay levels). I generally don't think "burning bridges" via reviews like this are worth the potential backlash and wrestled for awhile with posting my thoughts, but I would genuinely warn anyone I personally know and care about against working here, and that makes me want to to extend that courtesy to the general public, as someone who would appreciate the same. There are some truly amazing people here who "get it" but many of them feel helpless to effect actual change, or fear for their own status / job security if they do. With no one able or willing to put themselves on the line to call out the issues that most of them can clearly see, the people at the bottom get run over, are unable to help themselves and end up leaving. Honestly, the fact that I'm nervous to post this for how it might come back at me (small company, easy to identify people) or people I deeply care about, is painfully telling. In the end, I'm deciding it's important and worth sharing. To anyone still working there who reads this: take a pause and consider why I'd put the energy into this for myself and multiple others who have had similar experiences, if I didn't write it carefully and consider it to be fully accurate.
