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Intelcom | Dragonfly

Engaged employer

Intelcom | Dragonfly Reviews

3.2

52% would recommend to a friend

(314 total reviews)
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Jean-Sébastien

74% approve of CEO

47% positive business outlook

Intelcom | Dragonfly has an employee rating of 3.2 out of 5 stars, based on 314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intelcom | Dragonfly employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

314 reviews
2.0
28 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Remote work, that about all there is in terms of Pros

Cons

Too many to list but here are few major cons 1. Directors, Executives and C level hire all their friends. Give them HUGE salaries and disregard the loyal employees who have been there for years. 2. Promotions are based on who you know and not based on performance 3. Teams are disorganized and everyone does what they want when they want. 4. Bad Tech 5. Office lacks seats and you are literally working in a garage. 6. Lack of communication 7. No real leadership - new or recent management try to change things when they don't really know what they are doing.

1.0
23 Nov 2020
Recommend
CEO approval
Business outlook

Pros

- Work from home - Flexible schedules to choose from

Cons

- 16$ is unreasonable as you only deal with customer issues. Calls are back-to-back & they expect you to have an average of 4mins per call which is unrealistic since you have to deal with upset customers - BC & AB have terrible drivers, for this reason most of the calls are from those region (main issues are false delivery attempts by drivers) - There are no plans to improve our services to customers. Supervisors will tell you to send in complaint forms against drivers & apologize to customers. We are unable to contact warehouses & drivers which makes us job difficult to reassure customers.

Viewing 1 - 3 of 314 Reviews

Glassdoor has 415 Intelcom | Dragonfly reviews submitted anonymously by Intelcom | Dragonfly employees. Read employee reviews and ratings on Glassdoor to decide if Intelcom | Dragonfly is right for you.