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      Intercom

      Engaged employer

      Intercom Reviews

      Compare reviews

      3.9

      78% would recommend to a friend

      (472 total reviews)
      avatar

      Eoghan McCabe

      68% approve of CEO

      88% positive business outlook

      Ratings by category

      4.2

      Compensation and benefits

      4.0

      Career opportunities

      3.7

      Culture and values

      3.7

      Work/Life balance

      3.7

      Senior management

      3.5

      Diversity and inclusion

      Intercom has an employee rating of 3.9 out of 5 stars, based on 472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intercom employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      472 reviews
      3.0
      29 May 2026

      Great learning opportunities, but culture varies by team

      Operations
      Recommend
      CEO approval
      Business outlook

      Pros

      Great place to learn and gain experience quickly Smart, supportive, and talented colleagues across many teams Fast-paced environment with exposure to a wide range of work Strong company/product with good opportunities to develop technical and communication skills

      Cons

      Team culture can vary significantly depending on management Some individuals can be overly political or have noticeable power trips Progression and promotions can sometimes feel limited by internal politics rather than performance alone Workload and expectations can occasionally feel uneven between teams

      Viewing 1 - 3 of 472 Reviews
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      ReviewsIntercom reviews

      Glassdoor has 495 Intercom reviews submitted anonymously by Intercom employees. Read employee reviews and ratings on Glassdoor to decide if Intercom is right for you.