Interface Client Support Specialist reviews

4.7

89% would recommend to a friend

(7 total reviews)
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Laurel Hurd

100% approve of CEO

89% positive business outlook

Reviews by job title

7 reviews
5.0
15 Oct 2025

Terrific Induction

Recommend
CEO approval
Business outlook

Pros

Organised, lots of training, no stone left unturned, Team welcoming, so much OHS support etc.

Cons

No cons at this time.

5.0
15 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Purpose-Driven Company Interface is a sustainability leader in the flooring industry, allowing you to contribute to a mission that focuses on climate action, circular economy, and positive impact. This gives your work deeper meaning beyond traditional customer service. Diverse and International Environment You support BENELUX and occasionally Eastern Europe and the CIS region, exposing you to a rich variety of cultures, languages, and business practices, which keeps your work dynamic and broadens your professional perspective. Cross-Functional Collaboration Your role often involves working closely with sales, logistics, planning, and finance teams, offering insight into many aspects of the business and encouraging the development of a wide skill set. Problem-Solving Autonomy Interface empowers its customer service team to take initiative and resolve complex issues. This allows you to grow in ownership, decision-making, and solution-oriented thinking. Valued Voice in Customer Experience You play a central role in maintaining Interface’s reputation for high service standards. Your input often directly influences improvements in processes, communication, and overall customer satisfaction. Supportive & Innovative Culture Interface promotes collaboration, creativity, and continuous learning. You’re encouraged to share ideas, participate in improvement projects, and even support sustainability initiatives. Opportunities for Skill Growth Handling various markets and systems helps you stay sharp in communication, order management, ERP software, multilingual correspondence, and more—skills that are valuable across industries. Flexibility & Work-Life Balance Interface typically supports a healthy work-life balance and flexibility where possible—key elements for long-term job satisfaction. Strong Team Spirit Even during absences of colleagues, you step in to help with other regions—demonstrating a strong sense of team responsibility and mutual support that makes the workplace more enjoyable. Stable Company with Global Reach Being part of a globally respected company like Interface gives you job security and pride in working for a brand recognized for both design and sustainability leadership

Cons

none I have non cons

5.0
4 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Quick adaptation to my work thanks to my knowledge of the market and Nora products. Very good working atmosphere and very good contacts with colleagues.

Cons

When I took over my sector, there were too few projects in the pipeline to generate a reasonable turnover. From experience, I know that new opportunities take time to materialize: several months or even years can pass between the moment the opportunity is identified and its implementation.

Viewing 1 - 3 of 7 Reviews

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