K-Designers Reviews

3.0

46% would recommend to a friend

(219 total reviews)
avatar

Drew Weinfurtner

50% approve of CEO

46% positive business outlook

K-Designers has an employee rating of 3.0 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an average working experience there. The K-Designers employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

219 reviews
1.0
14 Sept 2017
Recommend
CEO approval
Business outlook

Pros

Some good people work there... usually not for long. The products, while highly over-priced, seem to be good quality.

Cons

Where to begin. The entire company is based on lies. They lied to me to get me to come on board, and then asked me to lie to others to get them to come on board. This is the same strategy for all their positions (with the exception of installers). If you as an employee begin to figure out the system and start making some money, they change the deal. Extremely high pressure (if you wanna get paid at least). They use statistics in their sales pitches that are skewed substantially (i.e. "The average saleperson who has been with the company for 2 years makes a 6 figure income." That is true. Of course what they don't tell you is that there are less than 10 sales people who have been there more than 2 years, out of a sales force of four or five hundred. Also, that the average duration of a sales career at K is 3-9 months because most can't afford the travel costs since they aren't making squat. That leads to massive turn-over! Here is how things work: Recruiters lie to candidates with misleading statistics to get them in for an interview. Managers lie to candidates about what they will make to get them to start work. Call center reps lie to potential customers to set appointments because that is how they get paid. Sales reps lie to potential customers to try to make a sale. Customers end up pissed off because they realize they were lied to, OR the eventual sucker buys the overpriced product. When I interviewed, the manager and assistant manager who hired me, both quit in the week between my interview and my start date. The new manager (VP's son-in-law) started a month after I did. When I was hired I told them I was only available Mon-Fri. 3 months into my employment, I was informed that I had to work Saturdays as well, and if I couldn't we could "Shake hands and part as friends." Apparently, they expected me to agree, because when I came back and gave my notice, they started back-pedaling like crazy and told me "Just say you will work Saturdays, and then be sick every Saturday." Gives you a good idea of the culture there.

1.0
22 Jul 2014
Recommend
CEO approval
Business outlook

Pros

Honestly...I can't think of any. I've met some nice people, but that's about it. If you're a sociopath and have zero empathy, you might just do well at K.

Cons

Let's start with the greasy 80's sales tactics. They actually teach you to say things like "put er there!" and "whadaya say!" And my favorite "if you act now!" After that, you're taught to barge into the prospects home like a snake oil salesman using two giant bags as battering rams. After they teach you sales tactics that would make Billy Maze roll over in his grave like a rotisserie chicken, they send you hundreds of miles away to leads that would rather spit on you than let you in the door. Management will tell you that they don't cherry pick the leads, but it's funny how only 2 or 3 people on the sales team actually make money while the turnover rate is in the stratosphere. Cherry pick the good leads and give the short timers the crap...makes sense to me. Twice in one week I was sent to appointments where the prospect lived in a nursing home. I've been sent to siding appointments where the home is solid brick and the owner has zero recollection of ever making an appointment. As mentioned in other reviews, a lot of the appointments are for people with no job and no money. I've been to single wide trailers where the telemarketer told the prospect the government would pay for their windows just so they could set the appointment and get an extra 10 bucks on their check. This all sounds terribly negative, but I speak the truth. I'm broke, my car is jacked, I have an ulcer and I owe K over a grand in draws. Unless you are a blood relative to Joseph Stalin or Mao Zedong... Run away from K as fast as you can.

1.0
3 Mar 2009
Recommend
CEO approval
Business outlook

Pros

They are the first in-home home improvement company that followed through with what they tell their customers they will do.

Cons

1. Bizarre compensation program - tiered so that the more volume you generate, the more they pay you. Problem is that it isn't any easier/harder the more you do. 2. Bizarre appointment sets. Less than 20% of the appointments they set did the homeowner truly agree to the appointment. Usually they committed just to get the telemarketers off the phone. 3. Bizarre ledger process. Reminded me of the "company store" setups that I learned about in high school. They make sure that anything they can charge their reps for, they do. 4. Pricing to client is significantly higher than competition. Their products and service are great, but I don't know that they are 30% better than their competition. 5. Initially I liked the sales approach as a Marketing Director. Unfortunately, the way the sales process is set up the rep quickly goes from being a marketing director to either pushy salesman or begging salesman. I ended up feeling like the stereotypical sales character in the Simpsons.

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Glassdoor has 240 K-Designers reviews submitted anonymously by K-Designers employees. Read employee reviews and ratings on Glassdoor to decide if K-Designers is right for you.