KCI Wireless Reviews

2.9

38% would recommend to a friend

(155 total reviews)
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Harry Phan

54% approve of CEO

39% positive business outlook

KCI Wireless has an employee rating of 2.9 out of 5 stars, based on 155 company reviews on Glassdoor which indicates that most employees have an average working experience there. The KCI Wireless employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

155 reviews
1.0
23 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Pay is comparable to other similar TPR.

Cons

Poor on boarding. I was hired, then was never given any direction or communication from Director. Did not receive basic tools needed for the job, until 2 months in. Worked in an area away from main office, so we did not get any response for issues in stores. Basic store needs neglected, so we could not be brand compliant. Issues with pay, so my employees constantly where either paid wrong or missed pay. Wrong information lead to incorrect chargebacks that took money from my employees. Very poor support from anyone in higher management. Did not receive any visits, or guidance for the entire 5 months I was employed. The first time they finally came to my area, they came to fire me. This was after never receiving any kind of performance review or disciplinary action. I had increased the performance from the area dramatically, while doing it all on my own. Then was told I was being let go out of the blue, with no reason given. I had never been terminated in my retail career. Probably the most unprofessional thing that had happened to me in my 15 year retail career. I don’t normally leave reviews for companies, but this one truly takes the cake. Poor ownership, and poor leadership, it is not a surprise that turnover is as bad as it is for this company.

2.0
10 Jul 2013

Only if you're looking to gain experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Home office, mileage reimbursement, fairly easy if you like to work with people

Cons

Micromanage, over-worked and under-paid, poor communication, benefits are a joke

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KCI Wireless Response
9y
Thank you for review and feedback. I've shared your feedback with our Senior Leadership Team and appreciate you sharing some of the pain points during your employment at KCI Wireless. We have increased our Headcount at our Corporate Office along with Senior Leadership Team with key roles that directly provide additional retail structure and a great work place for our employees. Again, we greatly appreciate your feedback and wish you the best with your new career!
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Glassdoor has 155 KCI Wireless reviews submitted anonymously by KCI Wireless employees. Read employee reviews and ratings on Glassdoor to decide if KCI Wireless is right for you.