Does KCOM Group pay their employees well?

According to anonymously submitted Glassdoor reviews, KCOM Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KCOM Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at KCOM Group?

60% of KCOM Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KCOM Group 4.0 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at KCOM Group?

Customer Service Representative (6) , Manager (5) , Account Manager (4) , Accountant (4) , Project Manager (4) , Network Engineer (3) , Sales (3) , Sales Manager (3) , Technical Architect (3) , Administrative Assistant (2) , Analyst (2) , Associate (2) , Consultant (2) , Customer Champion (2) , Customer Service (2)

What are the pros of working at KCOM Group according to real employee reviews?

"The people are great and friendly" ((in 35 reviews)); "Good salary and benefits." ((in 13 reviews)); "Some nice colleagues who work and do their job" ((in 9 reviews)); "Good work life balance" ((in 6 reviews)); "Dynamic team, Innovation, quick to move" ((in 6 reviews))

What are the cons of working at KCOM Group according to real employee reviews?

"Poor management, lack of engagement with staff" ((in 15 reviews)); "Full of incompetent people and bad managers" ((in 7 reviews)); "Low pay" ((in 6 reviews)); "On salaries in excess of £700k plus bonus' s." ((in 6 reviews)); "The leadership is no" ((in 5 reviews))

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KCOM Group

KCOM Group Reviews

3.5

60% would recommend to a friend

(218 total reviews)

Richard Schafer

Not enough data to show CEO approval

41% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity and inclusion

3.6

Culture and values

3.3

Compensation and benefits

3.3

Career opportunities

3.0

Senior management

KCOM Group has an employee rating of 3.5 out of 5 stars, based on 218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KCOM Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

218 reviews

5.0

30 Sept 2025

Fantastic place to work

Loyalty team leader

Recommend

CEO approval

Business outlook

Pros

Competitive salary Growth opportunities Supportive management

Cons

Cons on working here are minimal

5.0

8 Sept 2025

Nice

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Very nice place to work

Cons

None. Had a great time working here.

5.0

17 Jul 2025

Great

Outbound sales

Recommend

CEO approval

Business outlook

Pros

Good work life balance, good atmosphere fun people.Good pension scheme.

Cons

Nothing I can think of

Viewing 1 - 3 of 218 Reviews

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Jobs at KCOM Group

Cleaner - Old Street - £13 p/h (self employed)

Outbound Telesales Agent

Kingston upon Hull, England

£26K - £26K /yr

(Employer provided)

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Field Technician - OLA

Kingston upon Hull, England

£29K - £29K /yr

(Employer provided)

View job