KNB Communications Reviews

When I joined, KNB Communications was an agency focused on an interesting and fast-growing field - healthcare technology - but it is hopelessly understaffed/under-resourced (not even a paid subscription to the Wall Street Journal) and will always struggle. Most of the clients had been sold a bill of goods known as the "Scope of Work" but in reality it was basically impossible to deliver what was promised given the limitations. Because of this, clients could make unreasonable demands and account managers had no choice but to accede to any whim, which could often include scrapping entire PR plans. Management employs a "do-whatever-it-takes" mentality, which often resulted in over-servicing and unprofitability, not to mention the predictable departure of some very good employees. More than one client had called out management for the revolving door of account managers but such discussions fell on deaf ears.

Wonderful place to work and a fun, professional team. Growing business with stability and eye on expansion. Dynamic work, exciting clients and flexibility to learn. Emphasis on both marketing and PR. Enjoy that no two days are exactly the same. Location is very inspirational.