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      Kiwibank

      Engaged employer

      Kiwibank Reviews

      4.0

      84% would recommend to a friend

      (264 total reviews)
      avatar

      Steve Jurkovich

      92% approve of CEO

      68% positive business outlook

      Kiwibank has an employee rating of 4.0 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kiwibank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Reviews by job title

      264 reviews
      5.0
      4 May 2015

      Great "little" bank

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great customer focused culture, everyone from general managers to call center teams "Can do" attitude Innovative

      Cons

      Smaller budgets, makes it tough to compete sometimes Needs more processes in place to make sure knowledge does not get lost

      avatar
      Kiwibank Response
      9y
      Thanks very much for taking the time to give your feedback, we are always trying to improve, so thanks!
      5.0
      24 Aug 2022

      Loved it here

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Respectful, collaborative, can work outside role mandate and gain experience

      Cons

      Lockdown made it hard to connect but amazing job of making it best possible

      1.0
      17 Jul 2015

      Churn Churn Churn

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      It was a real privilege to work with some of the most positive, professional and insightful people I have ever met. When I joined every person who I spoke to about Kiwibank had something positive to say about either what it was like to be a customer, or to work there - without exception. There was a great personal and professional approach to their leadership style, if you struck the right leader.

      Cons

      The lack of visibility of senior management, in good times or in bad (e.g. earthquakes). Mixed signals; 'have a good work-life balance', but work unsustainably long hours with out thanks or reward. Another example: we don't have heroes; we're a team, yet heroes were praised regularly while many others beavered just as busily as the one that got the praise. I saw some loyal, passionate and capable people get broken. Short term expectations of longer term change; good initiatives didn't get a chance to get embedded, so were prematurely replaced with other good initiatives, which...

      avatar
      Kiwibank Response
      9y
      Thank you for taking the time to give this feedback.
      Viewing 1 - 3 of 264 Reviews
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      ReviewsKiwibank reviews

      Glassdoor has 283 Kiwibank reviews submitted anonymously by Kiwibank employees. Read employee reviews and ratings on Glassdoor to decide if Kiwibank is right for you.