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Kwik-Fit Reviews

Updated 31 January 2018
80 reviews

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2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Kwik-Fit CEO Kenji Murai
Kenji Murai
45 Ratings

80 Employee Reviews

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Pros
  • Really good training and get to know some great people (in 7 reviews)

  • Discounted tyres but still cheaper going elsewhere, good flexi time though (in 3 reviews)

Cons
  • Low Salary, Don't back employees, Long hours (in 8 reviews)

  • most of the perks are enjoyed by senior or higher management staff (in 4 reviews)

More Pros and Cons

  1. "Fitter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Kwik-Fit full-time

    Pros

    Great company with great training and support

    Cons

    There was no cons to this company

    Advice to Management

    Keep up the great work I found working for you highly rewarding, unfortunately a bad time in my life


  2. "Kwik Fit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various in Salford, North West England, England
    Former Employee - Various in Salford, North West England, England
    Approves of CEO

    I worked at Kwik-Fit full-time (More than 10 years)

    Pros

    Good career path, training and challenging

    Cons

    Long hours, poor work life balance

    Advice to Management

    Listen more to staff and understand the work loads that are being put on employees - work smart


  3. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kwik-Fit full-time (Less than a year)

    Pros

    None it’s a terrible place to be

    Cons

    Terrible company to work for

    Advice to Management

    Get new management


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Horrible company!"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Bradford, Yorkshire and the Humber, England
    Current Employee - Anonymous Employee in Bradford, Yorkshire and the Humber, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Kwik-Fit full-time (More than a year)

    Pros

    No pro’s to the job!

    Cons

    Kwik Fit is a terrible company to work for!
    • No respect between staff
    • lucky if you get a 10 min break all day
    • long days with very short breaks and still have to work past closing time
    • No gloves provided and when we ask for the manager to order some we get grief and shouted at being told “ it will effect our bonus at the end of the month “
    All centre manager’s and op’s managers care about is hitting budget for the day which is almost impossible as they are set so high. And if we are struggling to get budget they start to rip off customers by telling them that their car needs things that it doesn’t. I have seen so many loyal and innocent customers ripped off by managers because they have to hit budget. This is disgusting! •Would not recommend any of my family or friends or anybody that I know to come to Kwik Fit as they would most likely get ripped off and not get a proper job done of their car•

    Overall the company is only interested in profits, regardless of impact on staff. Long hours, no time off and no bonus. In my centre they took the cost of gloves, blue roll tissue, sprays ( basically stuff that we need) off staff bonuses. Never enough people and very much a blame culture.

    Advice to Management

    Stop caring so much about money and focus more on staff and customer happiness.


  6. Helpful (2)

    "Manager 2"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in London, England
    Current Employee - Manager in London, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Kwik-Fit full-time (More than 10 years)

    Pros

    Use of ramp for private trading can do cash jobs

    Cons

    Area managers put you under huge strain to hit their targets to the point your ripping off customers in order to keep higher management off your back. Ie area managers.

    Advice to Management

    Get rid of area managers they are all greedy money hungry bullies that push managers to be dishonest


  7. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kwik-Fit full-time

    Pros

    Opportunity to learn new skills

    Cons

    Monotonous daily tasks should be shared

    Advice to Management

    Work as a team to achieve a better work ethos


  8. "Review..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician
    Current Employee - Service Technician
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kwik-Fit full-time (More than 5 years)

    Pros

    Stable job, Paid holiday, PPE paid for

    Cons

    Low Salary, Don't back employees, Long hours

    Advice to Management

    Not good enough pay for the amount of hours we have to do.


  9. Helpful (1)

    "Terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Glasgow, Scotland
    Former Employee - Customer Service in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kwik-Fit full-time (More than 3 years)

    Pros

    Discounted tyres but still cheaper going elsewhere, good flexi time though.

    Cons

    No pension, long working hours, unprofessional, greed driven, minimum wage and incompetent management. No bonus.

    Advice to Management

    None, they don't listen


  10. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in London, England
    Current Employee - Operations Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kwik-Fit full-time (More than 5 years)

    Pros

    Stable company, good overall package, car policy good, good benefits package once you reach management levels, work within a good team.

    Cons

    Long hours, although the contract doesn't say seven day working, the centres are open sevens days a week so in effect you can be called upon at any time.

    Advice to Management

    Nothing major really, sometimes it feels like change for the sake of change, sometimes if it ain't broke, don't try to fix it.


  11. Helpful (3)

    "Bring back tom farmer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mot Tester in Leeds, England
    Former Employee - Mot Tester in Leeds, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at Kwik-Fit full-time

    Pros

    Use to be a good company long time ago
    When they actually cared about staff

    Cons

    # long hours no good family/work balance
    # dinner ? Non existent
    # pressured by management for Sales so they can
        Line there pockets Ready for early retirement
    # basically rip customers off sell geo sell extra
        Wheel balance sell brakes anything with a good
        Profit margin & I have seen so many loyal
        Customers sold these items when they didn't
        Require adjustments or replacement & seen
        The methods used to mislead them
    # humiliated by ops managers next morning for
        Performing centre on Con calls
    # if you don't like it leave attitude
    # forced to paint own centres & clean toilets
        When company makes millions

    Advice to Management

    Send a survey see how many staff actually are happy at working for kwik fit at the moment

    When you get whistle blown by watch dog & likes of daily mail wrong people used as scapegoats

    If you lose lex or motability your lost start treating
    Your staff better


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