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Kwik-Fit Reviews

Updated 27 September 2017
74 reviews

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3.1
StarStarStarStarStar
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Approve of CEO
Kwik-Fit CEO Kenji Murai
Kenji Murai
40 Ratings

74 Employee Reviews

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Pros
  • Really good training and get to know some great people (in 7 reviews)

  • Training courses and facilities are very good and well presented (in 3 reviews)

Cons
  • most of the perks are enjoyed by senior or higher management staff (in 3 reviews)

  • ops managers and division directors are only interested in them self no interest in the guys that do the work (in 3 reviews)

More Pros and Cons

  1. "Operations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in London, England
    Current Employee - Operations Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kwik-Fit full-time (More than 5 years)

    Pros

    Stable company, good overall package, car policy good, good benefits package once you reach management levels, work within a good team.

    Cons

    Long hours, although the contract doesn't say seven day working, the centres are open sevens days a week so in effect you can be called upon at any time.

    Advice to Management

    Nothing major really, sometimes it feels like change for the sake of change, sometimes if it ain't broke, don't try to fix it.


  2. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Kwik-Fit full-time

    Pros

    Opportunity to learn new skills

    Cons

    Monotonous daily tasks should be shared

    Advice to Management

    Work as a team to achieve a better work ethos


  3. "Review..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Technician
    Current Employee - Service Technician
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kwik-Fit full-time (More than 5 years)

    Pros

    Stable job, Paid holiday, PPE paid for

    Cons

    Low Salary, Don't back employees, Long hours

    Advice to Management

    Not good enough pay for the amount of hours we have to do.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    "Terrible place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Glasgow, Scotland
    Former Employee - Customer Service in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kwik-Fit full-time (More than 3 years)

    Pros

    Discounted tyres but still cheaper going elsewhere, good flexi time though.

    Cons

    No pension, long working hours, unprofessional, greed driven, minimum wage and incompetent management. No bonus.

    Advice to Management

    None, they don't listen


  6. Helpful (3)

    "Bring back tom farmer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mot Tester in Leeds, England
    Former Employee - Mot Tester in Leeds, England
    Doesn't Recommend
    Disapproves of CEO

    I worked at Kwik-Fit full-time

    Pros

    Use to be a good company long time ago
    When they actually cared about staff

    Cons

    # long hours no good family/work balance
    # dinner ? Non existent
    # pressured by management for Sales so they can
        Line there pockets Ready for early retirement
    # basically rip customers off sell geo sell extra
        Wheel balance sell brakes anything with a good
        Profit margin & I have seen so many loyal
        Customers sold these items when they didn't
        Require adjustments or replacement & seen
        The methods used to mislead them
    # humiliated by ops managers next morning for
        Performing centre on Con calls
    # if you don't like it leave attitude
    # forced to paint own centres & clean toilets
        When company makes millions

    Advice to Management

    Send a survey see how many staff actually are happy at working for kwik fit at the moment

    When you get whistle blown by watch dog & likes of daily mail wrong people used as scapegoats

    If you lose lex or motability your lost start treating
    Your staff better


  7. "Authorisations advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Authorisation Advisor in Uddingston, Scotland
    Former Employee - Authorisation Advisor in Uddingston, Scotland
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Kwik-Fit full-time (More than 3 years)

    Pros

    Great team of dedicated people to work with.

    Cons

    No training updatesession or promotion prospects

    Advice to Management

    Learn more about the actual job we do on a daily basis.


  8. Helpful (1)

    "Advanced fitter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good training programs and promotion opportunities

    Cons

    No breaks no time to eat or drink,some managers treat u like crap,non stop from 8:30 till 6

    Advice to Management

    A manager is only as good as the team around them so make sure the branch is happy not just the branch manager


  9. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Master Technician in Derby, England
    Current Employee - Master Technician in Derby, England
    Recommends
    Approves of CEO

    I have been working at Kwik-Fit full-time

    Pros

    One of the best I have worked for with training, and equipment, with very competitive wages and weekends off

    Cons

    Things seem to take a while to happen. It when they do they are full steam ahead and sometimes they get their job roles mixed up

    Advice to Management

    More clarity and who does what job and their position within the company


  10. "Kwikfit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Leeds, England
    Current Employee - Operations Manager in Leeds, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Kwik-Fit full-time (More than 5 years)

    Pros

    I love Kwikfit, my job and my people

    Cons

    Lots of people at head office who do not add any value, just forward on email.

    Advice to Management

    people first people last


  11. "Good for part time student"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    flexible hours for students and parents

    Cons

    sales driven call centre environment


Showing 74 of 76 reviews
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