-refusal to pay holiday pay by finding any excuse not to
-paying incorrect amounts leading to being underpaid most months
-long hours
-very low pay with no potential to increase it
-don't tell you what time shifts end beforehand
-directors are awful to talk to
-are not valued as an employee
-don't let you decline shifts despite being a 0 hour contract
-find workarounds rather than fixing a problem
-no communication
-no work/life balance as always have to be ready in case called in and don't know when a shift ends
-have to deal with awful parents and kids for long periods of time
-no benefits
-no potential to improve wage
-forced "breaks" even when there is no opportunity to take them and if you don't take one every shift, due to there being too many customers and not having a chance, you have pay deducted
