Pros
Throughout the division made some great friendships and connections. They do offer a great benefits package, no complaints there. All paid holidays.
Cons
Nightmare goals that can almost never be reached. You are asked to contact former borrowers to solicit and collect delinquent accounts for current borrowers. You can close a million in loans in a month but if your deliquency is tanked guess no bonus. There is disgusting favoritism and management seems to get all the perks. Constant training (which is good) but ask you to complete assignments during your work day, impossible! They track amount of calls made throughout the day, usual expectations is 150 calls per day. You are expected to stop what you are doing to address dealer apps which is consider more important than regular consumers. The system itself is a joke and constantly crashes throughout the day constantly slowing production. Corporate puts more and more restrictions on LCs making our jobs more extremely challenging. Plus, mostly due to pandemic and current economy, we are losing bonuses or so we are told. Time for family is next to impossible. Thanksgiving off then back to work next day full steam ahead.
