Lightspeed Reviews

3.5

61% would recommend to a friend

(1,070 total reviews)
avatar

Dax Dasilva

75% approve of CEO

49% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I've been in the tech industry long enough to know the difference between a company that talks about its culture and one that actually lives it. Lightspeed is the latter — and most people in New Zealand still don't know it exists. The commitment to diversity and inclusion is also real, when many tech companies are pulling out of this space. Lightspeed is listed on the NYSE, generates just over a billion US dollars in revenue, and serves merchants (retail, restaurants and golf) in more than 100 countries — you can have a genuinely global career without leaving Aotearoa. Or if you want to leave NZ there are also plenty of opportunities to relocate. The technology being designed, built, and shipped by the teams in NZ could be processing a sale in a boutique in New York or a restaurant in London right now. The benefits package is amazing - matched KiwiSaver up to 4%, Southern Cross health insurance, up to 75% of public transport costs covered, flexible and uncapped leave, a $500 annual health and wellness credit, a strong parental leave top-up programme, and learning budgets. Compensation is benchmarked globally and includes RSUs — real equity in a publicly traded company, not startup options you hope might one day be worth something. The flexibility is also genuine. Two to three days in the office per week, and 60 days a year to work from anywhere in the world. The focus is on outcomes, not where you're sitting when you do the work.

Cons

Being a genuinely global company that's headquartered in Canada means that sometimes teams have early morning calls - but you can make up for this by finishing earlier.

4.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good culture, food and benefits

Cons

inconsistent targets and low base pay

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Lightspeed Response
4d
Hi there, Thank you for taking the time to share your review and for the impact you are making. It is wonderful to hear that you are enjoying our company culture, along with the office perks and benefits we offer. We take great pride in creating an environment where our teams can thrive and enjoy their workspace. We also appreciate your feedback regarding base pay and the consistency of targets - we want all of our sales team members to feel supported and equipped to succeed. If you are open to discussing this or learning more about our compensation framework, we highly encourage you to reach out to your People Business Partner or connect with us directly via our confidential email at people@lightspeedhq.com. Thank you
Viewing 1 - 3 of 1,070 Reviews

Glassdoor has 1,206 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.