11y
I'm sorry you didn't have a better experience. I think your observation about inconsistent management between departments is correct, and we really worked hard to begin addressing that in 2014, and are continuing to work on it. Your analysis of Marketing is correct, and we've already re-organized and changed our hiring strategy to address that. We had the wrong mix of seasoned and new-to-the-field team members, and we're working to address that. We don't just need 'lots of bodies,' we need more experienced leaders who can help train, support, and grow up the earlier-in-their-career team members. We're getting there.
We aim to pay market wages. We compare our salaries by position to published stats, and the market itself tells us if we're off: if we're offering too low, it's hard to hire and people leave. I don't know the circumstances that led to your being told you were at the top of the range, though it's believable. We do have ranges for some jobs, and sometimes people need to move up to a different position to make what they want to. I'm sorry I didn't get a chance to discuss this with you before you left. (If we are paying below market, I'd rather hear it in a conversation than because people are leaving!) I hope you were able to find what you were looking for in your next position. Thanks for being part of our team for more than 5 years (according to the bio line), and for your feedback.
