Low VA Rates reviews about "training"

I can't think of any. The mortgage industry as a whole is going through some turbulence since the 4th quarter of 2016, but LOW VA RATES is in good hands with a very capable owner. Still has a good hold on the VA/FHA market share.

Lack of Training, terrible benefits package, company hires a ton when rates are low then does huge layoffs/furloughs when rates increase, constant fear of having a job, lack of work when in slower seasons.

They say they will train you if you do not have prior mortgage experience, which is true; however, the training is not very organized. You will sit with someone who is probably busy and harried by deadlines, and there is not yet any Corporate training about loans, or specifically VA loans, or RESPA or TRID laws. You kind of learn as you go, which can be difficult in such a deadline-driven industry.

Have to be of good hearing and develop wen script and test your script on-the-job. Lots of Passwords needed to login. Some of call center employees were a bit lax in dress and behavior and lots of vaping in the outside vicinity even while in outdoor training groups..

Could use a 1 hour training on the lead management system.

Mortgage loan officers were inpatient in training.

Wish there was more accurate training. Sometimes questions take a while to be answered as there are only really 2 main people who can help answer those questions. Urgent matters do take some time for answers and can be stressful needing help but no real available resource. Health benefits aren't great - were super expensive actually. Office and bathroom setup is kind of gross to be honest, but I do know some renovations will be taking place soon.

Training was poor. The coworker that taught me did a good job with the resources available, but I think it could be better thought through & more organized to ensure you're learning everything you are supposed to. I was hired on with the understanding that I would be apart of a new team being added. I ended up being laid off with 0 notice the week after Christmas. I understand its a mortgage company, and there are ups and downs in the economy, but it was all very poorly handled. They put everyone they were laying off in one big room and did it at once. It was pretty embarrassing and awkward for all involved since everyone knew what was going on. The guy in charge of my team that individually chose everyone who would get fired on our team didn't bother to even come say bye or anything. I was on board here for a total of maybe 3 months. It really was not worth my time at all in the end. They spoke of growth in different areas to accommodate and be able to keep growing and developing with the changing economy when I was hired on. I was told how great the company was doing and how there was a lot of opportunity to move up. All of this only to be laid off very soon after. Like I said, I get it. Life happens. But I wish it would have been handled with more class and dignity. Just some empathy from team leaders and management at all would have even made it a little better. I would be cautious of job stability and security since it is an ever-changing industry. They do have incentives for good reviews as well so I'd be careful reading through these. Oh and health insurance was insanely expensive.