Reviews by job title

18 reviews
5.0
15 Jul 2016

LO

Recommend
CEO approval
Business outlook

Pros

I really like the work environment and the people i work with. I also like the fact that you are rewarded based on your own hard work and production.

Cons

I don't really think there are many cons of working here that i have found so far. They really leave it up to me to do what i need to do and always provide help and training.

5.0
1 Feb 2017

VERY GOOD COMPANY, GREAT CEO

Recommend
CEO approval
Business outlook

Pros

I was with LOW VA RATES a long time--9 years in total working for the CEO. HUGE OPPORTUNITY. Very lucrative industry and a very stimulating job or career! CEO and Management want you to succeed. Daily trainings and many tools provided for your success.

Cons

I can't think of any. The mortgage industry as a whole is going through some turbulence since the 4th quarter of 2016, but LOW VA RATES is in good hands with a very capable owner. Still has a good hold on the VA/FHA market share.

avatar
Low VA Rates Response
9y
Thank you for a great 9 years. You will succeed and the doors, windows and everything will stay wide open for you to return should the opportunity call for that!
3.0
25 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Amazing co-workers, good pay, fun parties (summer family party and adult only Christmas party), amazing option to attend service trip each year and remote work options.

Cons

Lack of Training, terrible benefits package, company hires a ton when rates are low then does huge layoffs/furloughs when rates increase, constant fear of having a job, lack of work when in slower seasons.

4.0
27 Jun 2016
Recommend
CEO approval
Business outlook

Pros

The President of the company is really great, and very approachable. He will listen to ideas and is always encouraging a positive company culture. We often have potlucks, and contests where you can win free company swag and dedicated parking spots every month. Also they frequently give away Suite tickets to Real Salt Lake soccer games during the season. It can be a stressful environment due to the nature of the industry, but they really do try to make it fun. There are so many great people that work here also. Dress code is pretty relaxed, we do not usually meet clients so you can wear jeans and t-shirts. Serving Veterans truly is a priority, and the company works with a lot of charity events, including an annual golf tournament and giving away Thanksgiving dinners to military families. They also encourage promoting within the company, so if you want to learn more and do something else there is opportunity for advancement. Overall, it is a great place to work. They also offer medical, dental, vision benefits, and a retirement plan for most employees.

Cons

They say they will train you if you do not have prior mortgage experience, which is true; however, the training is not very organized. You will sit with someone who is probably busy and harried by deadlines, and there is not yet any Corporate training about loans, or specifically VA loans, or RESPA or TRID laws. You kind of learn as you go, which can be difficult in such a deadline-driven industry.

5.0
11 Feb 2020
Recommend
CEO approval
Business outlook

Pros

Red Friday. Wear red (preferably their t-shirt and have all you can eat hot dogs or burgers lunchtime in the plaza. Lots of assistance with any problems in call center. Friendly and knowledgeable staff. Fun games while training. Not docked if a few minutes late. nice dining/ vendor area. Ho parking problems. Lots of leeway and contests in terms of productivity.

Cons

Have to be of good hearing and develop wen script and test your script on-the-job. Lots of Passwords needed to login. Some of call center employees were a bit lax in dress and behavior and lots of vaping in the outside vicinity even while in outdoor training groups..

5.0
15 Jul 2016

excellent work enviroment

Recommend
CEO approval
Business outlook

Pros

Fun work environment co workers are all nice. Management is hands on and always present to help with clients. As a loan officer we are given the tools to complete as many loans as we possible. Great technologies.

Cons

Could use a 1 hour training on the lead management system.

5.0
22 Sept 2021
Recommend
CEO approval
Business outlook

Pros

Great opportunity for advancement. Good hourly pay plus commission. Fun spiffs and rewards for your work.

Cons

Mortgage loan officers were inpatient in training.

4.0
27 Jun 2016

Love Low VA Rates!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Love working here. Its a great, laid back atmosphere (at least for me), casual dress which is nice. Most everyone is nice and easy to work with, love Eric (CEO). Different team setup is helpful in work scenarios as far as ability to get work done, time off, etc.

Cons

Wish there was more accurate training. Sometimes questions take a while to be answered as there are only really 2 main people who can help answer those questions. Urgent matters do take some time for answers and can be stressful needing help but no real available resource. Health benefits aren't great - were super expensive actually. Office and bathroom setup is kind of gross to be honest, but I do know some renovations will be taking place soon.

2.0
31 Jul 2017

Eh

Recommend
CEO approval
Business outlook

Pros

Overall, I liked my job duties. I enjoyed learning about the industry in Mortgage 101/102, etc. It was a relaxed, comfortable environment. I liked my coworkers and team. Generally, a pretty flexible work schedule. I loved the focus and respect for Veterans.

Cons

Training was poor. The coworker that taught me did a good job with the resources available, but I think it could be better thought through & more organized to ensure you're learning everything you are supposed to. I was hired on with the understanding that I would be apart of a new team being added. I ended up being laid off with 0 notice the week after Christmas. I understand its a mortgage company, and there are ups and downs in the economy, but it was all very poorly handled. They put everyone they were laying off in one big room and did it at once. It was pretty embarrassing and awkward for all involved since everyone knew what was going on. The guy in charge of my team that individually chose everyone who would get fired on our team didn't bother to even come say bye or anything. I was on board here for a total of maybe 3 months. It really was not worth my time at all in the end. They spoke of growth in different areas to accommodate and be able to keep growing and developing with the changing economy when I was hired on. I was told how great the company was doing and how there was a lot of opportunity to move up. All of this only to be laid off very soon after. Like I said, I get it. Life happens. But I wish it would have been handled with more class and dignity. Just some empathy from team leaders and management at all would have even made it a little better. I would be cautious of job stability and security since it is an ever-changing industry. They do have incentives for good reviews as well so I'd be careful reading through these. Oh and health insurance was insanely expensive.

Viewing 1 - 3 of 18 Reviews

Glassdoor has 140 Low VA Rates reviews submitted anonymously by Low VA Rates employees. Read employee reviews and ratings on Glassdoor to decide if Low VA Rates is right for you.