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Excerpts from user reviews, not authored by Glassdoor
- 4.02 Oct 2023Key Account ManagerFormer Employee, more than 5 yearsLondon, England
Professional, friendly environment, a well-regarded airline though the impact of the KAM role has been diminished in the last few years from a commercial perspective.
Lack of flexibility in strategic decisions, disregarding local market impacts in favour of a high-level analysis. A lack of empowerment. Senior management positions increasingly filled by those from 'home' Lufthansa countries: Germany, Switzerland, etc. Little opportunity for progression unless willing to relocate.
- 3.02 Aug 2022Airport ManagerCurrent Employee, more than 10 yearsLondon, England
Okay salary, pretty flexible, no real top down pressure. Pretty secure jobs. Good work life balance.
Salary has not kept up with inflation in general for a number of years. If you do a great job you get a nice pat on the back but annual salary increases no longer reflect what you do. You can work hard all year or be lazy all year and the salary increase would be the same. General moral at UK airports has declined considerably over the last few years which is very disappointing. Career progression for UK based staff difficult to almost non existent anymore so keep that in mind.
- 4.024 Aug 2011Anonymous EmployeeCurrent EmployeeLondon, England
Clear structures and guidance in terms of strategy and expectations Support from management in decision making and learning from less successful actions Easy going and fun people as all love travel Good work/life balance, but depends on how important career is for you
To have a career, one has to have worked in HQ, not so good for local less flexible employees Very hierarchical and formal within higher management Good people get patted on the shoulder but better remuneration doesn't follow Cost situation always most important
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Lufthansa Group has an overall rating of 3.9 out of 5, based on over 1,204 reviews left anonymously by employees. 60% of employees would recommend working at Lufthansa Group to a friend and 55% have a positive outlook for the business. This rating has been stable over the past 12 months.
60% of Lufthansa Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Lufthansa Group 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.