Reviews by job title

16 reviews
4.0
16 Sept 2024

Macpac sales

Recommend
CEO approval
Business outlook

Pros

Staff discount, team are super friendly

Cons

Big company, hard to get the bonuses, no employer/ employee review

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Macpac Response
10mo
Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed the staff discount and experienced a friendly and supportive team environment- these are values we strive to uphold at Macpac. We appreciate your comments regarding bonus accessibility and the absence of formal reviews. Feedback like this is important and helps us reflect on how we can improve communication, recognition, and development opportunities across the business. Thank you again for your contribution during your time with us.
5.0
31 Dec 2024

Positive experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Cool product and fun team

Cons

Lack of connection to the company strategy

5.0
6 Jan 2026

Great place to work

Recommend
CEO approval
Business outlook

Pros

The team are all lovely and there were great coaching opportunities from upper management.

Cons

Pay wasn’t the greatest for the amount of work involved.

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Macpac Response
4mo
Thank you for taking the time to share your experience with us. We’re delighted to hear that you found Macpac to be a great place to work and that you felt supported through strong coaching and leadership from upper management. Creating an environment where teams feel encouraged, developed and connected is something we care deeply about, so it’s great to see this reflected in your experience. We also appreciate your honest feedback around remuneration. Feedback like this is important as we continue to review roles, responsibilities and reward frameworks to ensure they’re fair and competitive. Thank you again for your contribution during your time with Macpac, and we wish you all the best in your future endeavours.
5.0
21 Oct 2024

Macpac

Recommend
CEO approval
Business outlook

Pros

Great company values and great teams at a store level

Cons

Since joining Super Retail Group it is becoming more corporate and less like a team environment from higher ups

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Macpac Response
10mo
Thank you for sharing your feedback, and for your contribution over the years with Macpac. We’re really pleased to hear you value our company’s core values and the strong team culture at the store level- that’s something we’re incredibly proud of. We also appreciate your honest perspective regarding the shift in environment since joining Super Retail Group, and your observations about leadership and support at the store level. Feedback like yours is invaluable as it highlights areas where we can do better to support our leaders and team members more effectively. Thank you again for your feedback, they help us continue to grow and improve as a business.
3.0
26 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Great team members and discounts

Cons

Toxic management who don't care about their employees

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Macpac Response
10mo
Thank you for taking the time to share your feedback. We're glad to hear you had a positive experience with your team and appreciated the employee discounts- this is something we are proud to be able to offer our team. We're sorry to hear about your concerns regarding management. We take feedback like this seriously, as fostering a respectful and supportive workplace is a priority across all of our brands. Thank you again for being part of the team.
2.0
7 Sept 2025

Less than Average

Recommend
CEO approval
Business outlook

Pros

(At this store in particular..) Flexible with time off, great discounts, great team environment.

Cons

(At this store in particular..) No opportunity for career progression, zero feedback or recognition, extremely poor store management.

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Macpac Response
8mo
Thank you for sharing your experience with us. It’s great to hear that you have valued the flexibility, discounts, and team environment at your store. We’re concerned to read your feedback around leadership, recognition, and career progression. Consistent feedback and strong people leadership are priorities for us, and we’ll ensure your comments are shared with the relevant teams to help us improve.
4.0
5 Jun 2024

Good short term

Recommend
CEO approval
Business outlook

Pros

Good team, good benefits and friendly customers.

Cons

Overworked at times. Pressure from higher up managers

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Great discount benefits Supportive Team

Cons

Based on what I know progressing past management is very difficult

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Macpac Response
2w
Thank you for taking the time to share your experience. It’s great to hear you’re enjoying the benefits and are supported by your team. Creating a positive, collaborative environment is something we genuinely value. We also appreciate your honest feedback around career progression. As a growing business, we’re continuing to evolve our pathways and development opportunities to better support our people at every stage of their careers. Feedback like yours plays an important role in helping us improve. Thanks again for taking the time to share your thoughts, and for your contribution to the team.
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