MandM Direct Reviews

3.5

63% would recommend to a friend

(83 total reviews)

52% positive business outlook

MandM Direct has an employee rating of 3.5 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MandM Direct employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

83 reviews
5.0
9 Sept 2025

Forward thinking

Recommend
CEO approval
Business outlook

Pros

Embracing new technology and big data

Cons

I worked there during the dark days of Covid lockdowns and was WFH almost the entire time I was there so it would be unfair to offer cons.

1.0
26 Jul 2015

Very negative working culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Herefordshire is a nice area in which to live and work. It's very scenic and house prices are quite reasonable. Perhaps don't choose Leominster itself, rather commute from Hereford.

Cons

There is a very nasty attitude among staff. I saw a couple of people who suffered from bullying. Rather than be helped by HR, word that they had requested help was obviously spread around the department. It seemed they were marked as trouble makers and disallowed from making contributions to meetings, from having training or in the one case from being promoted into a position I think they were more than capable of. Some staff seem to have a playground mentality, picking on the vulnerable personalities for entertainment. The staff turnover is very high. There were about 30 people in the department in which I worked. I know from friends still working there that less than a third of those people are still left two years later.

1.0
18 Jan 2023

Full of false promises, a disingenuous company to work for.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Honestly none. (this is just to fill the 5-word comment minimum)

Cons

Started the role as a newly enthusiastic graduate looking to start my career and was willingly hired with no industry experience in my role, was reassured training would be provided. Starting work, I was presented with no evidence of a training plan, yet was expected to immediately know everything. No check-ins, feedback or constructive advice from a very dismissive, dishonest and unsupportive manager - alongside negative attitudes from fellow team members who did nothing to support me. They are drained zombies who did not convince me they were happy to work for this company and shockingly showed they very actively criticise management and other team members in a malicious manner- a truly toxic environment to work in. My overall experience here was soul-suckingly disappointing at best. M&M Direct are quick to hire you willingly knowing you have no experience, however, are not interested in investing time or training. They are then even quicker to drop you for not having the level of experience they were looking for. This company does not make any effort to invest in the development and well-being of its staff. If you are considering working here, don’t bother.

Viewing 1 - 3 of 83 Reviews

Glassdoor has 94 MandM Direct reviews submitted anonymously by MandM Direct employees. Read employee reviews and ratings on Glassdoor to decide if MandM Direct is right for you.