Matco Tools Reviews

3.4

61% would recommend to a friend

(115 total reviews)

Timothy J. Gilmore

68% approve of CEO

54% positive business outlook

Matco Tools has an employee rating of 3.4 out of 5 stars, based on 115 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Matco Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.9 stars).

Reviews by job title

115 reviews
2.0
29 Mar 2011
Recommend
CEO approval
Business outlook

Pros

Being a tool distributor can be profitable. You have to have a One Way business atitude. You win ever time or the customers you deal with will eat you alive. You get to play with cool tools, and use them everyday. Your not stuck behind a desk. As mobile tool distributors go, it isstill better than Snap-on and MAC.

Cons

You do not own your franchise, Matco has their finger on everything you do. Your MDBS software tracks your business. They like to start new franchise and do not care if you fail. They just look for the next franchisee victim. One out four of my District Managers knew how to succcessfully run a Matco Tools truck. If you need support, it is not there

1.0
7 Feb 2014

I can't believe the deceit

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

whatever little there was is gone

Cons

the post "truly a customer driven company" was written by a corporate employee who was told to do so after it was discovered Glassdoor reviews were so bad. It was discussed in a company meeting and the instruction went out to find some (if they could find any) satisfied franchisee to write a good review. The one they found in CA I'm not even sure is real. Read the remarks, this company has a 29% approval rating among existing employees and lower among former ones. Management is rated a 2 and that is with the insiders input too. This is being written as we are at Expo, the annual convention where we trick and swindle the franchisees into buying more inventory than they can afford while we finance it for them then cut them off when they fall behind on payments. Of the 90+ District Managers, at least 30% are actively looking for another job and the rest are either brand new or too old to find another job. The ONLY focus at every level is on selling new franchises. The failure rate has exceeded the new sales for the past several years, which has cost several DMs their job and another reorganization. I'm one of the too old to get another job guys but would leave in a minute if I could find anything at all which would allow me to support my family.

1.0
3 Oct 2013

RUN - RUN -RUN - RUN - RUN

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None whatsoever for a franchisee

Cons

Business model built upon finding the uneducated, unsofiscated, gullible prospect then sending an uneducated, unsofiscated, greed-motivated employee who will say or do anything to get a contract signed, which obligate the new franchisee to extremely high interest "in-house" loans. This is followed by no training, a falsified route set-up and constant pressure to buy more inventory, which is over priced to the competition and market. SNAP-On owns this industry as evidenced by an 80 percent failure rate for Marco franchisees in the first two years. Most major banks and the SBA REFUSE to finance ANY Matco venture regardless of the prospective franchise's credit rating (research Google SBA Matco Tools failure rate) then you'll know why they were forced into the much touted "in-house" financing (at extremely high interest rates).

Viewing 1 - 3 of 115 Reviews

Glassdoor has 128 Matco Tools reviews submitted anonymously by Matco Tools employees. Read employee reviews and ratings on Glassdoor to decide if Matco Tools is right for you.