Pros
- Great career progression, easy to rise through the ranks if you're good at the job and open to opportunities. Talent and hard work is acknowledged and valued, they work hard to keep hold of good people. - Visa sponsorship to live in Latin America, easy to move between locations. - Really good salary compared to local cost of living (not a western salary however - great for the area) and good monthly bonuses. The owners (CEO and COO) are hands on and will guide when targets are missed. - I felt supported and well trained here, was given the tools to do my job and often asked what I needed or what was missing to do the job better - Spanish lessons provided for staff, the best perk for working here! Overall one of the best companies I've worked for and gained a lot of experience here, I would work here again.
Cons
- Long hours and weekend work on rotation, expect to work hard at this company. Nothing was unmanageable, and nothing is a surprise - you know what you're signing up for well in advance - but the reality of the job takes time to get used to. - "Always on call" culture is tough, expected to monitor Zoom and emails or be available for emergencies 24/7. Affects peak tourist season most, low seasons are easier.
