Zero management support
Overworked with low staffing and high turnaround
Often seeing up to 50+ patients a day on high flow days and will walk in to find we don’t have X-ray or an RN that day and just have to manage. Three times in a row I was a de facto trainer for a PA that had zero experience in urgent care and was new on the job; was basically teaching basic things like how to diagnose ear infections and preventing and co-signing their notes while also picking up the slack and seeing all my own deluge of patients. And yet, we co-sign their notes as MDs and the liability is on us. Meanwhile, we are told to take endless workplace safety and compliance webinars and modules just for formality- when in reality the safety of patients and employees doesn’t seem a priority. The pervasive sense you get is that you are simply a warm body there to pull as many paying patients through the door in as little time as possible.
They say you work from 8-8 but in reality you must see anyone that walks in the door until 8 pm- so you are there until well past. On average until 8:30-9 and sometimes past 10pm. And you are salaried so none of that means extra pay.
