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Metanoia Institute

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Metanoia Institute Reviews

2.5

24% would recommend to a friend

(17 total reviews)

Hannah Friend

35% approve of CEO

39% positive business outlook

Metanoia Institute has an employee rating of 2.5 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Metanoia Institute employee rating is 33% below average for employers within the Education industry (3.7 stars).

Reviews by job title

17 reviews
1.0
14 May 2021

Appalling experience- scapegoating/bullying culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The students are friendly/ nice kitchen

Cons

Was treated absolutely appallingly at this place, I honestly wished I was warned about the scapegoating/bullying culture before I started working and I would never have worked there to begin with. People think nothing of screaming at you for no reason, the training is very abrupt, I had people being very rude to me when all I did was ask a perfectly reasonable question. The CEO Shelia doesn’t have the common sense to speak to both parties when a false complaint was made she just took the word of the manipulative/lying/two faced/lazy manager trying to save her own skin for her incompetence and believed her side of the story. The staff mock the students because they think they are superior as they have been working there a long time. The scary thing is people come to this campus for counselling, and they are treating people in the same way that people need counselling for. No one ever puts their hands up and admits their mistakes they put the blame on the new member of staff as they know they will not be believed. I have a lot more to add to this but I realise this is getting very long so I will leave it there. Just a horrible place to work for; avoid like the plague, bullying is something you never get over, it’s just something you have to learn to live with, I don’t bother leaving reviews normally, but I wanted to speak out about this place to warn others, I hope my review prevents someone else being bullied.

1.0
8 Feb 2016

Not impressed!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Kitchen facilities is better than most.

Cons

Management are horrible and leads by example by criticising members of staff's performance behind their backs constantly to the point where it is used as a bonding/ice breaker when conversing with staff (probably ran out of things to say)....I was even introduced to this particular socially acceptable behaviour by their standard on my first day. In addition, I was warned of one desperate management personnel whose routine is to spend nearly half an hour to discuss her adventures with online dating and her frequent dates .....whether you like it or not :( its sad that instead of addressing any performance issues they chose to talk about it and basically being nasty.

1.0
9 Jul 2024
Recommend
CEO approval
Business outlook

Pros

I had some wonderful colleagues and students, although most of my excellent colleagues have burnt out and left in the past 12 months.

Cons

Academic standards and clinical ethics mean nothing to management - none of whom are therapists. I witnessed a catalogue of harms to students and staff caused by incompetence, a lack of care, exploitative practices, and toxic fear-mongering. When staff raised serious issues of racial and disability discrimination, they were side-lined or punished. Apply here if you want to be groomed for specialness, before being sucked dry and ignored. I’ve witnessed this happening over and over again, to some genuine and caring teachers. No matter how many teachers leave, management still don’t value their opinion, and don’t understand that without teachers they have no business. The just want the students’ money, but what they offer in terms of education and infrastructure is meagre, unless supplemented by the generosity and talent of teaching staff.

Metanoia Institute Response
1y
We appreciate your feedback, and we are very sorry to hear your views . We believe the spirit of this social media channel is for organisations to learn and respond to the various issues raised by current and past employees, who use the platform to raise issues, concerns or express their own personal views of the organisation. Like any organisation it is difficult to respond to some posts to ensure that a fair response is offered and to ensure that the issues raised are seen to be addressed or, that those reading the posts can get an open and honest view of the organisation and where it is heading. Metanoia, like most organisations has been required to respond to the ever-increasing challenges it is facing to ensure its continued success. It has found the need to change how the organisation operates and continues to improve its service to its students. In response to direct student feedback and commissioned independent reviews on how the organisations can grow and achieve its vision, it has had to undergo a change, This resulted in an Organisation Enhancement Plan that focused on improving the service to students, improving our academic excellence and creating a truly engaged culture. We have embarked on recruiting the talent we need to develop our continued academic excellence and providing specialist support to students that will allow current academic staff to focus on actual teaching. We are in the final stages of introducing our new Academic, People and Culture and Marketing and Communication strategies, all focused on ensuring, we create an organisation that can continue to prosper and achieve in transcending barriers, making therapy accessible to every corner of society, using our influence to create impactful and positive change. This has created a number of challenges not only for the organisation but for some individuals who unfortunately do not embrace the change required to ensure the success for all. We continue to welcome and encourage open and collaborative feedback.
Viewing 1 - 3 of 17 Reviews

Glassdoor has 19 Metanoia Institute reviews submitted anonymously by Metanoia Institute employees. Read employee reviews and ratings on Glassdoor to decide if Metanoia Institute is right for you.