- Management doesn't know anything about the industry
- CTO appears warm but is often condescending, rude
- CEO is not from tech or cannabis
- Pays way below market value value for all roles
- Tech org is in shambles and makes decisions based on ego and hubris; holds onto ancient engineering concepts and refuses to buy down tech debt resulting in a bad customer experience
- Headquarters is located in central Florida
- Customer support is overworked and underpaid
- Very little training, career development in the product dept