Mind Tools Reviews | Glassdoor.co.uk

Mind Tools Reviews

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Found 13 reviews

3.6
StarStarStarStarStar
Rating TrendsRating Trends
70%
Recommend to a Friend
82%
Approve of CEO
James Manktelow
11 Ratings
  1. "What A Great Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mind Tools full-time for more than a year

    Pros

    A business who works hard to ensure all its staff feel engaged and appreciated. The CEO is inspirational, the Leadership Team are refreshingly approachable, hands on and sit alongside you, yes you can actually talk to them! The teams are dedicated, professional and work collaboratively with each other. Everyone is motivated and this drive and energy is infectious, you just want to give 100%. You are encouraged to...

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    Cons

    I cannot think of anything - nope, nothing, just love it.

    Advice to Management

    Keep doing what you are doing.

    Mind Tools2019-03-14
  2. Helpful (2)

    "The shiny facade only runs skin deep - but it has a lot of potential!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Approves of CEO

    I have been working at Mind Tools full-time for more than 2 years

    Pros

    To a fresh-faced starter, Mind Tools is amazing. The open and bright office space is great to work in. The never-ending supply of free cereal, biscuits, pastries, and barbecues is always a plus. The dogs and rural surroundings are both great forms of stress relief. Above all, the people are what make Mind Tools. Pretty much everyone is incredibly hard-working, knowledgable and friendly. Many are generous with their...

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    Cons

    Table tennis, food and office dogs are nice until you realise that it's just a shiny image that the higher-ups use to draw in new recruits, clients and business awards. Underneath this happy disguise, the company is flawed in ways that could be easily fixed but aren't for some unknown reason. The idea that younger employees want to do a good job and care about the success of Mind Tools doesn't seem to translate...

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    Advice to Management

    Mind Tools is a great place to learn. But it is very hard to be rewarded for all that you do. This company could be something truly incredible if it just took a long hard look at its true self rather than the impression it wants to give the outside world. I would suggest that Management should focus inwards on the amazing talent they already have, and work on how to develop and nurture their star players. Stop spending...

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    Mind Tools2019-04-16
  3. "What was great, might have attracted a lot of the bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Mind Tools full-time

    Pros

    A really progressive product with brilliant, meaninful value to it's users. Great potential to stay relevant in the market. Office looks good too - there is a table tennis table

    Cons

    It is a huge shame, but it seems the company image was built like a facebook profile which displays the desirable and attempts to manufacture the silicon valley vibe, but focusses entirely on image only. Ironically, it really doesn't fit at all with the relatively young average age of employee there. Reality is that hard working, loyal employees are unrecognised, unrewarded, grow in dissatisfaction and reduce in skill...

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    Mind Tools2019-04-11
  4. "Forward Looking Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Enterprise A in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mind Tools full-time for more than 4 years

    Pros

    Interesting offering, forward looking, relevant

    Cons

    lack of appreciation of commercial roles (sales, account management, B2B marketing)

    Mind Tools2019-04-10
  5. "Great Place to Work, with a few growing pains."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mind Tools full-time

    Pros

    - Great Place to work - Fun working environment - Emphasis on personal and career growth - Great Product - Continued company growth for over 12 years - Investors In People Gold Award - Managers are easy to talk to, impartial, helpful and are given training by the company - Budgets for 'Squads' which focus on different areas that are not business focused, such as Charity, Wellness and Social activities - Always...

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    Cons

    - Has just been purchased by a larger company, and the Founder has now stepped away from the business - Dogs, especially the younger dogs can be disrupting to work flow when barking or playing - Large emphasis on meetings, far too many. Some work was done to try and combat it, but this seems to have fallen a bit by the wayside - A perceived high turnover of work force. This has slowed down now, but many of those people...

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    Advice to Management

    Make sure to fight for the current staff you have in the coming year with the takeover to make sure that we can all keep helping to make Mind Tools the best place to learn!

    Mind Tools2019-03-19
  6. Helpful (2)

    "A Growing Company With Great Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Horsham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mind Tools full-time for more than 4 years

    Pros

    The office is bright and inviting and is located in the West Sussex countryside. You can go for a walk around the fields at lunchtime, and there are plenty of BBQ's in the summer should the weather permit! The People and Culture make a great effort to create positive and fun surroundings and have introduced "squads" so employees can have their say. The leadership team has made great strides this year in terms of reporting...

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    Cons

    There are always "growing pains" when a company is rapidly expanding but Mind Tools are doing their best to address these issues as and when they come up. The teams are constantly growing as more people join, which means you're often adapting to the new team structure, but that would be the same anywhere.

    Advice to Management

    As the teams change, it can be harder to identify your own career path. I would suggest identifying progression routes as part of the overall objectives.

    Mind Tools2019-02-18
  7. Helpful (1)

    "Great company image. Not great internally"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Mind Tools full-time

    Pros

    Lovely office location. Friendly people. BBQ’s. Dog friendly. Ethical initiatives, charity contributions and eco.

    Cons

    Major disconnect between staff and senior management. Problems with in the organisation run deep and are ignored. HR team are hell bent on polishing company image, but make no effort to help staff with actual problems. Group friendships with staff are actively split up and mixing of staff at companys events is forced. Scratch the surface you will find unhappy people, despite an external positive image. Pay is not competitive...

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    Mind Tools2019-03-14
  8. "Open, enabling, collaborative, and worthwhile"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Mind Tools full-time

    Pros

    Mind Tools is a place where you can be yourself, know your value, be recognized for your contribution, supported to try new things, and challenged to improve, all while making and selling a product that really helps people. There's little formal hierarchy and no pretensions. The person sitting next to you might be the CEO or the newest recruit, there's regular and frequent sharing of company and team goals and results,...

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    Cons

    Individual progression is often by increasing range and amount of responsibility, and skills development, rather than updated job title, so it isn't always evident to others. This reflects a welcome focus on business outcomes and job satisfaction rather than image, but might be naive in a world where labels and identities matter so much. The company has experienced inevitable growing pains, such as adjusting to the...

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    Advice to Management

    Simplify and slow down sometimes, so that priorities are fewer, they're addressed, completed and consolidated, and everyone can keep up, and feels part of the program. Continue to expect the best from everyone, and to train and develop us to be skilled and confident managers and team members who practice even more of what we preach.

    Mind Tools2019-02-01
  9. Helpful (6)

    "Despite a great team, there are some fundamental issues"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Mind Tools full-time

    Pros

    Superb teams and a nice work environment

    Cons

    Support through interpersonal differences limited. Difficulty understanding how to progress through the ranks here, meaning high turnover of staff and general discontent throughout most teams. Zero appreciation from managers when putting in lots and lots of work. Almost no recognition for achievements. 'Clique' style management is offputting.

    Advice to Management

    Please help staff more if they have grievances with others. Listen to what your loyal staff are saying and act on suggestions. People genuinely want the best for the company and the teams at Mind Tools, but they may be hindered by the lack of constructive target setting and appreciation for their efforts.

    Mind Tools2018-11-30
  10. Helpful (1)

    "Unique and lovely place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Success Manager in West Grinstead, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Mind Tools full-time for more than a year

    Pros

    I have been with Mind Tools for nearly 3 months and absolutely love it! It has a really unique culture where we are based near a farm so can have lovely walks at lunch time, bbq and cake fridays (even when it is cold), eco-friendly office and dogs running around! My induction has been one of the best i've had and you can tell that the company really care about their people here. Everyone is welcoming and super friendly....

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    Cons

    I honestly can't think of any, however it is worth mentioning you can't get to the office without a car. The nearest towns are Horsham and Southwater where you can drive to in around 5-10 mins :)

    Mind Tools2018-10-26
Found 13 reviews