Pros
Canteen is subsidised but lots of unhealthy food everyday on offer. Use the company to get into the finance industry and lots of good job advice available from ex-bankers or finance staff working there.
Cons
Everything from a lack of direction to the man in charge of the company, to its shareholders is a con. Little insight or awareness of legal practices in the debt management industry, lots of talk about the FCA want the company to be this way. Uneducated staff and managers look to curve ball the regulators and staff at every opportunity. Insane man in charge who has delusions of being the next 'Richard Branson' of debt management industry (or eventually creating something better than a debt management company). Staff turnover and dissatisfaction is a given. Call centre staff cry all the time from lack of training given to handle dissatisfied clients. Little understanding of technologies and how to give client centric (a better) experience. Quick to find staff to blame and create 'escape goats'. No signs of a moral compass amongst the management staff, often non-management staff/ engineers make the actual improvements to the company and services it provides (hence why the company is still alive today) but in the next few years these people will leave for better opportunities. Credits taken for anything good by management and bonus rewards at the top pyramid levels, pencil pushers are kept under the thumb. Lots of silly buzz words and company pillars are talked about but nobody understands or wants to build on them. Clean desk policy and stupid school uniforms do not make a company amazing or successful.
