MoreYellow Reviews

We're sorry to hear about your experience and thank you for taking the time to provide your feedback. We'd love to address some of the listed items directly but we also wanted to take some time to address them here. For certain roles that are responsible for bringing in business, they are given a goal where they can receive an additional bonus on top of their Salary for meeting set goals. We do have team members that consistently meet those goals so they are based on what is achievable. We pride ourselves on allowing flexibility and creativity on their approaches which gives a lot of power to the team members on how they meet their personal goal. We were very surprised to hear that you felt team members were publicly shamed for not meeting their goals since each team member receives their goals privately and it is not shared publicly. We are a growing organization which means people wear multiple hats. A role that's responsible for a certain aspect of the business does sometimes participate in teamwork by lending a hand in another area. We've received positive feedback from team members on having the opportunity to see how other areas function. This has also proved to be invaluable at allowing us to grow team members within the group by giving them the chance to explore other areas that they may have a passion for. We do understand that this could be considered a disruption and we'll make sure we continue to evolve our processes and address those individuals who feel this way. We have regular meetings on a weekly basis where all employees, from the CEO to interns, have an opportunity to communicate and are encouraged to talk about the work they are doing. We do this so everyone at all levels of the organization are connected and so relationships can be established. We are saddened to hear even with multiple daily interactions and regular team meetings you felt that some of your relationships were still impersonal. We do encourage team members to speak up and have their concerns addressed, we'll continue to refine our communications so any employee that has a concern feels they can be heard. If you would like to speak further about any of your concerns, please reach out to me via email. We wish you all the best in your future endeavors. Sincerely, Amber Fonts Director of People and Culture