Does Mr. Cooper pay their employees well?

According to anonymously submitted Glassdoor reviews, Mr. Cooper employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Mr. Cooper. This rating has been stable over the past 12 months.

How satisfied are employees working at Mr. Cooper?

66% of Mr. Cooper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Mr. Cooper 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Mr. Cooper?

Home Advisor (128) , Process Associate (89) , Mortgage Loan Officer (81) , Loan Processor (67) , Customer Service Representative (57) , Software Engineer (57) , Mortgage Loan Processor (40) , Loan Officer (34) , Manager (31) , Senior Software Engineer (23) , Senior Process Associate (22) , Underwriter (21) , Loss Mitigation Specialist (20) , Mortgage Professional (18) , Customer Service Representative (CSR) (17)

What are the pros of working at Mr. Cooper according to real employee reviews?

"Good pay and leads can be easily generated from incoming calls." ((in 119 reviews)); "Work life Balance is good" ((in 95 reviews)); "Benefits are good and fairly cheap." ((in 94 reviews)); "Great culture and company that really cares about their employees" ((in 89 reviews)); "Good benefits, work from home, paid training" ((in 76 reviews))

What are the cons of working at Mr. Cooper according to real employee reviews?

"No Growth for Poor management" ((in 99 reviews)); "frequent layoffs no real job security wouldn't consider a long term career" ((in 50 reviews)); "The managers are clueless about the day to day job" ((in 46 reviews)); "Long hours Expected to work multiple Saturdays during busy times Very vocal about being possibly let go if not performing" ((in 35 reviews)); "Less Salary and Incentives for night shifts" ((in 34 reviews))

What are employees saying about Mr. Cooper redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Mr. Cooper redundancy and their outlook for job security at Mr. Cooper in 2026.

What are the top reviewed Mr. Cooper locations?

London , Londonderry County Borough , Nottingham

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Mr. Cooper

Mr. Cooper Reviews

3.8

66% would recommend to a friend

(1,878 total reviews)

Jay Bray

76% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,878 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Mr. Cooper has an employee rating of 3.8 out of 5 stars, based on 1,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mr. Cooper employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

2K reviews

4.0

1 Jul 2026

test

Software test engineer

Recommend

CEO approval

Business outlook

Pros

good company in terms good frineldny management

Cons

work life balance sometimes affect

4.0

28 Jun 2026

Great hybrid culture, but salary needs improvement

Product analyst

Recommend

CEO approval

Business outlook

Pros

Hybrid work culture and good leadership team

Cons

Salary compensation can be improved

3.0

27 Jun 2026

Flexible and comfortable working hours

Software development engineer (sde)

Recommend

CEO approval

Business outlook

Pros

very flexible and comfortable working hours

Cons

no much cons ryt now

Viewing 1 - 3 of 1,878 Reviews

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