Question 1

Is NewDay a good company to work for?

Accepted Answer

NewDay has an overall rating of 3.8 out of 5, based on over 485 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 71% of employees would recommend working at NewDay to a friend and 65% have a positive outlook for the business. The best reviews about NewDay have been left by employees working as Senior Software Engineer, Senior Manager and Digital Coordinator.

Question 2

Does NewDay pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, NewDay employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at NewDay. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at NewDay?

Accepted Answer

71% of NewDay employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated NewDay 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

Question 4

What are the top reviewed jobs at NewDay?

Accepted Answer

Digital Coordinator (26), Senior Manager (26), Senior Software Engineer (20), Manager (14), Specialist (13), Customer Service Associate (8), Customer Service Representative (8), Senior Specialist (8), Product Manager (6), Product Owner (6), Complaints Handler (5), Account Executive (4), Analyst (4), Business Analyst (4), Fraud Coordinator (4)

Question 5

What are the pros of working at NewDay according to real employee reviews?

Accepted Answer

"Great people in the design team and overall." ((in 49 reviews)); "Good Benefit" ((in 26 reviews)); "Good pension contributions" ((in 25 reviews)); "Canteen provides high quality free food and cold/hot beverages" ((in 25 reviews)); "Good culture and exposure to leadership" ((in 21 reviews))

Question 6

What are the cons of working at NewDay according to real employee reviews?

Accepted Answer

"Poor management especially when it comes to forward planning" ((in 24 reviews)); "Managers were bitter and lied to employees During training we were told we wouldn’t go on phones, within 2 months of our jobs we were then put on calls." ((in 14 reviews)); "No career progression" ((in 13 reviews)); "Senior management is too disconnected from the work people are delivering who's on lower band levels" ((in 12 reviews)); "long hours and you are expected to hit the ground running" ((in 11 reviews))

Question 7

What are employees saying about NewDay redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NewDay redundancy and their outlook for job security at NewDay in 2026.

Question 8

What are the top reviewed NewDay locations?

Accepted Answer

London, Leeds, Morley, Kings Cross, Leeds, King's Cross, Basildon

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Random bonuses, but high workload is unmanageable

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