Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      NiCE

      Engaged employer

      NiCE Reviews

      3.9

      78% would recommend to a friend

      (3,046 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity and inclusion

      3.9

      Culture and values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      29 Jun 2026

      Toxic environment with no job security or balance

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Nothing Thisis typical LALA company

      Cons

      Everything is bad No job security No work life balance Monday to Saturday 9 hours per day (violation of 48 hour week law) Company involved in all types of frauds Hires for 3 months and then removes the employees

      5.0
      23 Jun 2026

      Strong Leadership and Open Culture

      Senior director, technical support
      Recommend
      CEO approval
      Business outlook

      Pros

      Strong positioning as a global leader in AI-driven Customer Experience (CX) and contact center solutions Clear strategic direction toward cloud, analytics, and AI-first transformation Open culture where ideas and innovation are encouraged across levels

      Cons

      Further strengthen collaboration between product, engineering, and customer-facing teams

      avatar
      NiCE Response
      3d
      Thank you for taking the time to review us. Innovation continues to be a key focus at NiCE, reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. We pride ourselves on fostering a workplace that encourages open communication and transparency, which is consistently reflected in our annual employee surveys. Wishing you continued success at NiCE!
      Viewing 1 - 3 of 3,046 Reviews
      Related searches: NiCE jobs | NiCE salaries | NiCE benefits | NiCE interviews
      ReviewsNiCE reviews

      Glassdoor has 3,214 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.