Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at NiCE. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at NiCE?

78% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (239) , Senior Software Engineer (100) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (51) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 231 reviews)); "4. Clear future vision and roadmap 5. Good work life balance 6." ((in 219 reviews)); "Good Culture and lots of fun activities throughout the year." ((in 195 reviews)); "Good wlb and work culture" ((in 123 reviews)); "good benefits and on boarding process" ((in 87 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 126 reviews)); "They are cheap and salaries are low" ((in 110 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 65 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 22 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 22 reviews))

What are employees saying about NiCE redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE redundancy and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

London , Southampton , Manchester , Hedge End , Bracknell , Manchester City Centre , Derby , Shoreditch , Romford , Redcar , Birmingham , Nottingham

NiCE Reviews

3.9

78% would recommend to a friend

(3,050 total reviews)

Scott Russell

84% approve of CEO

75% positive business outlook

Ratings by demographic groups

Ethnic group

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Disability

Parent or family caregiver

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NiCE has an employee rating of 3.9 out of 5 stars, based on 3,050 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

3K reviews

5.0

23 Jun 2026

Great company to work for with challenges and rewards. Never boring.

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

NICE feels like is a wider family, where employees are appreciated and work in great teams. Personal growth is important and also there are a lot of activities, that encourage employees to participate and increase the team spirit

Cons

Very busy, very demanding, but rewarding.

NiCE Response

6d

Thanks for your review! You’ve rightly picked up on our vibrant and rewarding work culture. Our employee surveys consistently reflect high satisfaction, and our year-round calendar of events ensures there’s something for everyone. Wishing you continued success in your career journey with NiCE!

5.0

9 Apr 2026

A great place to work & grow

Senior implementation engineer

Recommend

CEO approval

Business outlook

Pros

My experience at NICE has been really positive. It’s a great place to work, especially if you’re looking to grow in the customer experience and automation space. The team culture is friendly and supportive, people are approachable, knowledgeable, and always willing to help. I’ve had the chance to work with some very talented colleagues and learn a lot along the way. There are plenty of opportunities to develop your skills, particularly with platforms like CXone, and the company encourages continuous learning. I also appreciate the overall work environment, which feels collaborative and respectful. Overall, I’d definitely recommend NICE as a place to work. It’s a stable company with good people, interesting projects, and solid opportunities for growth.

Cons

There is a lot to learn, especially with platforms like CXone, so it can feel slightly overwhelming at first. but it’s very rewarding once you get up to speed. Because the company is growing, things can evolve quickly, which keeps it interesting but may require some adaptability

NiCE Response

2mo

Thank you for your review. NiCE is a fast-paced organization that offers various opportunities to engage with cutting-edge technology. We’re glad to hear that your experience at NiCE over the years has been positive and that our learning and growth opportunities have supported your journey. Wishing you continued success in your career journey with us!

5.0

18 Oct 2025

Amazing Team and great workplace

Associate technical support engineer

Recommend

CEO approval

Business outlook

Pros

Hardworking team, takes KPIs maintenance very seriously

Cons

sometimes workload can be burdening when it comes to solving critical cases in 4 hour span

NiCE Response

8mo

Thank you for your review! At NiCE, we thrive in a fast-paced environment that empowers employees to work with cutting-edge technology. Our supportive culture and continuous learning opportunities help team members gain meaningful, hands-on experience. Wishing you the best in your professional journey!

Viewing 1 - 3 of 3,050 Reviews

Jobs at NiCE

Team Lead, Technical Support

Remote

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Senior Technical Support Engineer

Remote

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Senior Project Manager

Remote

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Account Executive (NiCE Actimize)

Remote

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Senior Cloud Systems Administrator(Night Shift)

Remote

View job

NiCE

NiCE Reviews

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Great company to work for with challenges and rewards. Never boring.

A great place to work & grow

Amazing Team and great workplace

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