OnDeck Reviews | Glassdoor.co.uk

OnDeck Reviews

Updated 9 Jun 2019

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Found 241 reviews

4.2
StarStarStarStarStar
Rating TrendsRating Trends
80%
Recommend to a Friend
89%
Approve of CEO
OnDeck CEO Noah Breslow
Noah Breslow
199 Ratings
Pros
  • "OnDeck has the potential to gain traction in a huge market (small business financing)(in 40 reviews)

  • "Work-life balance is very healthy(in 32 reviews)

Cons
More Pros and Cons
  1. "A company that embraces healthy tech and culture changes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Tech Lead, Data Warehouse in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OnDeck full-time for more than 5 years

    Pros

    This company is brave enough to face its weaknesses and find solutions to improve itself. To change from a startup-like data culture to a post 5-year IPO mature reporting/analytics architecture, I've received great support to build a dedicated team and centralized data products. For the past few years, the company has kept an open communication style from leadership to each team and individual contributors. You can expect...

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    Cons

    Lack of conference rooms in the NY headquarter; lack of documentation when gathering requirements and delivering products. Changes are happening but not fast enough.

    OnDeck2019-06-10
  2. "Amazing company with even better culture and co-workers!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OnDeck full-time (Less than a year)

    Pros

    An amazing place to work. Met the CEO on my first day and he's never forgotten my name... it's that kind of company. Smart, talented co-workers, backed by industry and vertical experience. Excited to see where we can go! -Great culture -Work/life balance -Transparent departments

    Cons

    Haven't seen any cons as I have been with the company for less than a year.

    OnDeck2019-04-23

    OnDeck Response

    May 10, 2019Company Response

    Thanks so much for your review! We’re glad to hear that your OnDeck experience has been a positive one thus far and look forward to seeing all that you accomplish and bring to our culture. Thank you for making the decision to join our team. - VP, Product Management

  3. "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Marietta, GA
    Recommends
    Approves of CEO

    I have been working at OnDeck full-time (Less than a year)

    Pros

    My Hiring process is pretty good and smooth

    Cons

    No con found so far yet

    OnDeck2019-04-24

    OnDeck Response

    May 10, 2019Company Response

    Thanks for your review. Glad to hear your OnDeck experience has been a positive one thus far. - Chief People Officer

  4. "Right Balance Between Finance and Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OnDeck full-time (Less than a year)

    Pros

    Innovative and exciting company with tons of growth potential. Very supportive and collaborative work environment. Finance company with all the perks of tech.

    Cons

    Open concept office is fine, but difficult to utilize private rooms at times.

    OnDeck2019-04-15

    OnDeck Response

    May 10, 2019Company Response

    Thanks for your review. It’s great to read your remarks about innovation, collaboration and a supportive work environment – it’s definitely what we strive for! Appreciate your feedback re the space. As you know, one of our goals this year is around the Future of Work and this ...

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  5. Helpful (3)

    "Great experience at first but the honeymoon quickly dies out if you're not in sales."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at OnDeck full-time for more than a year

    Pros

    I'd say the benefits that matter - ones that every employee receives despite their role - are somewhat decent. I'm having a hard time finding other employers offering the benefits and salaries I'm getting right now. A great stepping stone to move onto something greater.

    Cons

    You'll find there's little advantage to working here outside of the benefits. The company will demand a lot of time and blood for a small raise. Most perks you'll hear about will be exclusive to Sales. Food and snacks don't exactly bring a spring to your step. People have little interest in anything that doesn't contribute towards their own bottom line.

    Advice to Management

    Treat your employees the way you want your employees to treat your customers.

    OnDeck2019-04-08

    OnDeck Response

    May 10, 2019Company Response

    While we appreciate your comments re the benefits available to OnDeck team members, it’s upsetting to hear your comments re work expectations, perks and organizational culture. If you’re feeling overworked and undervalued, we would encourage you to reach out to People Operations or ...

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  6. Helpful (2)

    "Big projects! big impact!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OnDeck full-time for more than a year

    Pros

    • I love who we serve—small business owners are amazing and I'm happy to be working to make their lives better. • It's a small organization. If you're willing to work for it, your ideas are heard and your efforts are noted. Your individual actions can make a large impact. • Established business (not a start-up); Pays well; Semi-annual bonus is great! • A strong future-looking strategy and lots of...

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    Cons

    • Some upper management from other financial institutions bring bad habits with them from the larger companies they came from. This can lead to functional silos and/or unnecessary competitiveness between departments.

    Advice to Management

    • Identify the leaders you have in place that may be creating silos and/or a competitive environment. Target them for specialized training to create the culture that the majority of the business strives for and wants.

    OnDeck2019-03-10

    OnDeck Response

    May 10, 2019Company Response

    Thanks for your review! It’s wonderful to hear your commitment to our mission, positive outlook on the opportunities ahead, and that you’ve been able to make a large impact to our small business customers. We’re so glad you’re part of the team! We appreciate your insights re functional ...

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  7. Helpful (2)

    "Chance to help out the little guy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at OnDeck full-time

    Pros

    OnDeck has the potential to gain traction in a huge market (small business financing)

    Cons

    While the long term vision is compelling, the company has a tendency to trip over its own feet at times

    OnDeck2019-03-04

    OnDeck Response

    May 10, 2019Company Response

    Thanks for your review. We’re currently halfway through our three-year strategic plan and as you hear in our monthly town halls and various leadership communications, regularly monitoring our progress on our Must Do list, including our company goals. When entering new markets, testing ...

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  8. "Interview Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lending Advisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OnDeck full-time (Less than a year)

    Pros

    Met with a few different managers, got a tour of the office, communication in choosing which dates to come in for each round of interviews was great.

    Cons

    No cons in the interview process really.

    OnDeck2019-03-08

    OnDeck Response

    April 18, 2019Company Response

    Thank you for your review! We’re glad you had a positive interview experience with us. It looks like by your review that you accepted a job offer with us, so we are thrilled that our assessment of you as a candidate, and your assessment of us as your preferred place to work, has resulted ...

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  9. Helpful (1)

    "Collaborative, Cooperative, and Dynamic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    Current Employee - Anonymous Employee 
    Recommends

    I have been working at OnDeck full-time

    Pros

    Environment is collaborative, cooperative, and dynamic (never a dull moment). Co-workers are driven to get things done and are easy to get along with - “difficult” personalities are rare. Management shares information, and actively seeks out feedback. Snacks are provided.

    Cons

    Perpetual office space issues - right now we don’t have enough (at least in NY). Process maturity/documentation is still a work-in-progress; heavily reliant on tribal knowledge.

    OnDeck2019-03-04

    OnDeck Response

    May 10, 2019Company Response

    Thanks for your review. It’s great to hear that your OnDeck experience has been a positive one and that you find the culture to be open, collaborative and dynamic– it’s definitely what we strive for! Appreciate your feedback re the space. As you know, one of our goals this year ...

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  10. Helpful (2)

    "New and Reenergized OnDeck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Arlington, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at OnDeck full-time (Less than a year)

    Pros

    - Entrepreneurial culture - Flexible work/life balance - Competitive compensation - Benefits - Accessibility to leadership

    Cons

    - Difficult to find desks, conference rooms or phone booths in New York office but the company is actively working to fix the situation

    OnDeck2019-02-27

    OnDeck Response

    March 19, 2019Company Response

    Welcome to OnDeck! I'm so glad to hear you sense the energy here and that you approve of the culture, compensation, benefits and leadership. I hear you on the space in New York--we are growing a little faster than our space allows, but we're working on it! We begin construction ...

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Found 241 reviews