Onclusive Reviews

3.3

67% would recommend to a friend

(136 total reviews)
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Rob Stone

67% approve of CEO

44% positive business outlook

Onclusive has an employee rating of 3.3 out of 5 stars, based on 136 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Onclusive employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

136 reviews
1.0
26 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Talented individuals and industry experts, especially within our local UK Commercial, Operations, and IT teams. A pleasant office with good facilities located in a vibrant part of London with excellent transport links. If you thrive in a fast-paced, high-pressure environment where saying 'yes' to senior leadership is expected, regardless of the potential issues their decisions may cause, then this is the company for you!

Cons

Many of the 'fantastic people' mentioned in the Pros section are now facing redundancy. Over the years, we have increasingly outsourced work to markets where it is cheaper to operate. While we are now adopting an 'offshoring' model that allows us to claim our expertise remains 'in-house,' many of our talented team members are leaving the business. Employee wellbeing is not a priority. We say it is, but our actions suggest otherwise. It is becoming increasingly difficult to afford to be an employee at this company, both financially and psychologically. A combination of issues—redundancies across departments, lack of care, persistent technical and finance problems, confusion over the direction and future of our business, uncompetitive salaries and benefits, and the absence of pay rises over recent years, to name a few—has created a melting pot where employees outside of our senior leadership and marketing teams feel increasingly demotivated, demoralised, and under-appreciated.

1.0
21 May 2024

a slow sinking ship

Recommend
CEO approval
Business outlook

Pros

- There are a few good people in there. - You get to work from home.

Cons

- The morale in this company amongst staff is very low. - A lot of talented people being made redundant and replaced with not so talented contractors from less developed countries. - There has been no salary raises for the past few years. - Micromanagement is a common disease amongst management. - Quality of work has gone down since off-shoring of vital services, for example of the IT department which has then been hit by a cyber attack due to incompetency, which then took over 2 months to semi-rectify which has then led to poor quality of service deliveries resulting in departures of top paying clients. - HR are always "open" to feedback but never act upon them.

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Onclusive Response
2y
A striking analogy...but on the contrary, we think our amazing people are exactly why we are - and will remain - a highly buoyant vessel! We're tinkering with the pipes, adding extra oil to the mechanics, and navigating the seasonal weather patterns, but we're heading in the right direction - towards the sun! And we're also delighted to clarify that we're pursuing an in-house talent philosophy. You'll see fewer contractors and third party providers working with us, and more talented in-house employees from across our many markets driving momentum. We firmly believe this approach gives us greater control of our operations, helping drive efficiencies and providing greater career opportunities.
1.0
14 May 2024
Recommend
CEO approval
Business outlook

Pros

Office location is good, That's it

Cons

Constant service failures cyber attack has ruined the business, staff morale and reputation ELT is tone deaf -CEO laughs on calls to explain staff personal data has been stolen Staff who don't sell or speak to customers trying to train a sales team on new products that don't work Keep hiring highly paid people who seem to do nothing

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Onclusive Response
2y
Our senior leaders are committed to delivering the best for our business for the long-term benefit of our clients and people. This all starts with securing the future of our business by transforming to meet clients' current and future needs. We hope you'll join the next quarterly Global Town Hall where we'll provide an update on progress against our core initiatives which will enable us to provide a faster, more reliable service to clients, both now and in the future. In the meantime, we encourage you to raise your concerns with your line manager who can support.
Viewing 1 - 3 of 136 Reviews

Glassdoor has 189 Onclusive reviews submitted anonymously by Onclusive employees. Read employee reviews and ratings on Glassdoor to decide if Onclusive is right for you.