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OurPath Reviews

3.5

60% would recommend to a friend

(10 total reviews)

67% positive business outlook

Reviews by job title

10 reviews
1.0
29 Aug 2019
Recommend
CEO approval
Business outlook

Pros

- Product does positively impact people's lives - Lots of smart, highly capable and friendly people

Cons

- Such a shame for a start up to be such a political environment to work in. - Whilst constant change is expected in a start up, the underlying strategy to achieve the business vision is lacking. - The founders both struggle to listen to others (apart from a select few). They also both have very particular ways of doing things. - Bit of a fear / blame culture where you are judged daily without constructive feedback. They struggle to 'assume good intent' of people. - Deadly silent office as that is the founders preferred way of working - again, not what you expect from a start up. - The founders take everything quite personally, so they sometimes react with emotion without thinking rationally.

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OurPath Response
6y
Thanks for your feedback! I agree, it’s always a bit of a challenge trying to go from “founders doing it all themselves” - to building a team where we can’t anymore. Basically, learning to let go! We’re making strides to address this though and have moved a lot of responsibility on to our team leads which has been working out great. Startups are also stressful - so we’ve absolutely hear you on taking things personally. It’s tricky when you’ve built “your baby” not to take things personally - but we’ve both started working with a coach to help balance this out, as well as seeking as much feedback as possible from our team. We wish you all the best for the future. Chris - CEO
2.0
16 May 2019
Recommend
CEO approval
Business outlook

Pros

NOTE: I left in summer 2018. This information may be out of date at the time of reading. - Ending type 2 diabetes is worthwhile - Product is good - Free healthy snacks - Many friendly coworkers with various hobbies and interests - Good gender balance - Opportunities for high impact as team is small - Informal vibe and dress code - Flexibility re routine working hours and arrangements for some employees - Physical-health-focused culture (diet and exercise) rubs off on you - Free gym membership - Stock options - Near Westfield - Surprisingly good approach to keeping user data private - Free stash (gym shirts, water bottles etc.) - Monthly socials - Ambitious founders - Peer bonus system - Life is good while you're in management's "good books"

Cons

Typical startup - Micromanagement - Reporting directly to founders stressful - No autonomy - you can get something done very quickly if green-lit by management, but those things are few and far between + management flip-flops - Startup salary (underpaid) - Work can be unnecessarily stressful because of poor communication - Deadlines can be unnecessarily tight because of poor planning - Hours can get much longer depending on workload. EDIT: Presenteeism. I was told that it was about "getting stuff done", but when I could get stuff done before 6:30 - or before 6 - and want to go home, that was not acceptable - I was told to stay later (and did so). Fair enough - the hours in the contract were 9:30 - 6:30, lunch break = 1 hour - Cliques and favouritism - Unprofessional use of Slack to relay sensitive information which should be delivered face-to-face in a proper meeting room - Few meeting rooms - On average, employees are young and inexperienced - rewarded for not asking too many questions when it comes to management - Office noise level high - Women’s opinions shot down and then "hepeated" by men to great success - Very bad commute unless you live in West London - Career development depends on whether management think you're "smart" - Professional discussions can turn personal very quickly - Attempt to conform to 'happy-clappy' startup culture versus high-stress environment is awkward - Management follow contracts to the letter on their side but are upset if you do the same e.g. notice period - Lack of boundaries between professional and friendly behaviour - Split in culture between founders and everyone else - The mission fades into the background - seems like it's more about the business opportunity than helping people - and the day-to-day is too hectic to remember what the point of it all is - Some poor product decisions made in the past haunt the current product - Decisions are "data-driven" except when management want to do something else - Management overrule domain experts in specialised fields e.g. dietetics, UI design, software engineering for no clear business reason - Corporate KPI-type systems from big tech companies half-heartedly implemented with no follow-through - Several long, unproductive all-hands meetings which seem more to give an impression of a "startup" culture than to actually produce deliverables or foster collaboration or just plain old communication - Frequent (monthly) socials awkward if there are professional issues - I personally found it awkward to say no to a monthly social - Sometimes can feel like management are making it up as they go along - Somewhat intellectually elitist vibe and somewhat unpredictable emotional responses from management makes every little mistake or miscommunication - or even perfectly reasonable request for help or information - into emotional rollercoasters - A few strange incidents like a mug being put in a toilet, and instances of poor hygiene (urine on floor?) in bathroom, which shouldn't be the case for any office, let alone a health-tech company - Employees too young/inexperienced to know when they're experiencing low-level workplace bullying or being "managed out" - Too much emphasis on branding and stash, not enough on fundamentals of workplace culture - A lot of effort expended by management on never EXPLICITLY being judgmental/unprofessional which makes it harder to call out - Part-time employees pressured to go full-time, stopping short of explicit ultimatums - Stressful not knowing what management's true values are - lots of disingenuous "friendly" behaviour - a cutthroat culture is made better if one is just honest so people know what they're getting into - A lot of hoopla around getting honest/anonymous feedback from employees/ one-on-ones, which is impossible in such a small company - All of the above waste everyone's time and energy which is a shame as there are many talented employees

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OurPath Response
7y
Hey, I really appreciate you taking the time to speak with me about this, and for the balanced review. Having spoken this through with you on the phone - I know your time with us wasn’t one you enjoyed. Building a startup isn't easy, and I've made mistakes and course corrections along the way. I can appreciate a change in the overall strategy can be very stressful for the team, and I appreciate you letting me know what it was like. A lot of what you discussed in your review are the unfortunate realities of working in a startup - i.e. stressful changes in priorities, founder favouritism, having to make decisions without all of the data, and a collegiate environment where work and social life are often intertwined. Things have moved on a lot since you left in the summer of 2018 and we’ve been making really large strides to fix a few of the things you mentioned: - Both Mike and I starting working with a coach to help build up our skillset as leaders - Implementing feedback systems that really work - making an environment where everyone can speak up anonymously - Clamping down on unprofessional use of work communication systems (Slack being the most obvious). As to it seemingly like we’re making it up as we go along - I wouldn’t have it any other way. I really wish you all the best for the future. Chris - CEO
1.0
7 Mar 2019

Marketing

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- "Flexible" working options - Free fruit/chocolate

Cons

- Extremely bureaucratic environment for such an early stage start up - Favouritism - Founders lack direction and vision for the company - Judgemental environment - Beware of making mistakes / asking for help - Little opportunity for personal growth / development - Not somewhere to work long-term

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OurPath Response
7y
This team member unfortunately did not pass their probation. We’ve never quite had an exit interview like we did with this person. We were called every name under the sun and they even demanded a ‘pay out’ to keep quiet. I’m not even really sure what they needed to be kept quiet about. Sometimes probations don’t work out. This sucks and it should never happen. But sometimes it does. We have a high performance team that gives people large amounts of responsibility and autonomy. If someone is inexperienced and not self-driven, then our environment is not right for them. We should have picked this up in the hiring stage, so that’s on us. Anyone looking to come work for us has an opportunity to meet with a few people on our team outside of the interview process and ask the real questions. I’d encourage anyone thinking of working for us to use that opportunity wisely. Feel free to ask them if they feel like we’re bureaucratic, judgemental, or lack vision. Here’s a link to our latest (anonymous) team survey: https://www.dropbox.com/s/groj6d4hw77flje/OurPath-Survey.png?dl=0 Chris (OurPath CEO)
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