Ouster Reviews

4.1

68% would recommend to a friend

(40 total reviews)
avatar

Angus Pacala

84% approve of CEO

65% positive business outlook

Ouster has an employee rating of 4.1 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Ouster employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

40 reviews
1.0
9 Aug 2023

Interesting experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Office has parking. There's always work to do and opportunities to improve product.

Cons

Ouster does not have a good idea of the direction it wants to move. The company is constantly jumping onto the next thing before finishing the last and acquiring new projects without having the bandwidth to execute them. Their products and features are released and sold without considering its manufacturability and long before the ideas have become feasible. Sales are pushed for a product when one is deemed "good enough", while larger quantities are backwards engineered until all the kinks are worked out. This strategy may work for marketing, but it leaves their engineers overworked. Engineers are expected to work 12 hour days and remain on call to support manufacturing in SF and Thailand. This would be fine if overtime was offered, but there is no compensation for your time besides your base salary, which when divided up, leaves engineers grossly underpaid. If you are not part of the “inner circle”, meaning those who are buddy buddy with the higher ups, do not expect upward mobility or job security. Outside of their frequent layoffs, Ouster’s turnover rate is relatively high. Many high value employees are quitting in search for work opportunities with better work life balance and management. Drinking culture is out of hand here. Managers and VPs have alcohol at their desk before the work day is over. Managers attend meetings drunk or hungover and are visibly unable to remain professional during late night calls. Work culture is horrible. If you are a woman, I strongly do not recommend working here. The lack of professionalism is appalling and the misogynistic, power tripped men, aka the severely unbalanced majority of the employees, will leave you feeling unsafe at work. The amount of jaw dropping comments I’ve heard at this place of employment should scare any decently moral professional from wanting to work here. HR is next to nonexistent. There is only 1 person in the entire HR department covering all global offices. When employees want to make a complaint, they either don’t know who to go to, or HR is too busy to handle their complaint. Issues are not addressed, and inappropriate behavior continues to be enabled.

1.0
20 Jun 2022

Poor leadership, no diversity

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart engineers, people care about making the technology work.

Cons

Where to start?! This company and it's leadership are a disaster. 1. Manufacturing and engineering are expected to deliver yesterday. Sales is expected to sell bad products with promises. Marketing is expected to do nothing except write blog posts and host 1 event per year. HR team is not experienced to handle employee dissatisfaction and build company culture. 2. Complete lack of diversity. If you're not a white Stanford male, good luck ever being a leader. The CEO hires his unqualified Stanford bros to be leaders and had to find a token white woman to join the leadership team. Non-white employees don't get promoted because leadership believes "titles aren't important." But hey if you're white, they'll give you a director title with minimum experience! 3. There is no culture. They made "work hard" part of the culture, which just means if you don't work until 10pm, you're slacking. 4. Unless if you're the head of marketing, then you can get away with doing minimal work, except prematurely announcing things in the press. And hiring more event directors during a pandemic (and recession) to host 1 webinar. 5. The white Patagonia Stanford crew act like they're allergic to bro culture, but actually create an immature environment of trash talking competitors and pushing more of their kind through expedited interview processes.

1.0
8 Jan 2020

Stay away

Recommend
CEO approval
Business outlook

Pros

There are no pros to working at this company.

Cons

There was no internal documentation for their own product. There was no way to manufacture parts due to lack of documentation. Nobody answers questions about their own internal tools. Just stay away.

avatar
Ouster Response
6y
We're sorry to hear about your experience at Ouster. We pride ourselves on the detail and accessibility of our documentation, and are constantly improving our workflows across the company. We take employee feedback seriously and are always looking to improve, particularly when potential issues are addressed directly to management.
Viewing 1 - 3 of 40 Reviews

Glassdoor has 47 Ouster reviews submitted anonymously by Ouster employees. Read employee reviews and ratings on Glassdoor to decide if Ouster is right for you.