Does PATLive pay their employees well?

According to anonymously submitted Glassdoor reviews, PATLive employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at PATLive. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at PATLive?

78% of PATLive employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PATLive 4.3 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at PATLive?

Virtual Assistant (18) , Virtual Receptionist (18) , Customer Service Representative (13) , Live Receptionist (9) , Live Receptionist II (8) , Customer Service Representative (CSR) (4) , Call Agent (3) , Call Center Agent (3) , Customer Service Agent (3) , Receptionist (3) , Senior Virtual Assistant (3) , Customer Care Representative (2) , LR II (2) , PATLive Answering Center Agent (2) , Software Engineer (2)

What are the pros of working at PATLive according to real employee reviews?

"Work from home, flexible schedule, work shift schedule" ((in 21 reviews)); "The scheduling is flexible and works well with student schedules." ((in 13 reviews)); "The hours are flexible." ((in 13 reviews)); "Great culture and support." ((in 8 reviews)); "The training is thorough, and you meet a lot of people from all over the US." ((in 6 reviews))

What are the cons of working at PATLive according to real employee reviews?

"overworked impossible tiring exhausting low pay" ((in 14 reviews)); "Exhausting, Bad Management, get yelled at by customers is common, mentally draining," ((in 11 reviews)); "• Some companies abuse elderly people or try to scam people and you have to take the heat as if you work for them." ((in 3 reviews)); "Low pay and no raises." ((in 2 reviews))

What are employees saying about PATLive redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PATLive redundancy and their outlook for job security at PATLive in 2026.

PATLive Reviews

3.8

78% would recommend to a friend

(149 total reviews)

Jaclyn Gonzalez

91% approve of CEO

64% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (149 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

PATLive has an employee rating of 3.8 out of 5 stars, based on 149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PATLive employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

149 reviews

5.0

27 Aug 2025

Enjoying my time with the company

Virtual receptionist

Recommend

CEO approval

Business outlook

Pros

The flexibility is great and allows the option for extra hours if available.

Cons

No cobs at this time.

5.0

18 Dec 2024

Best Company I have worked for!

Virtual receptionist

Recommend

CEO approval

Business outlook

Pros

This company has been excellent. The people have been very welcoming and supportive right from the very first contact I had with them. I highly recommend them as a workforce. I have never once felt unheard or alone. Best company I have worked for in all my years of working.

Cons

The callers we receive are occassionally exhausting but that comes with the territory. You have to remember it is not personal.

5.0

13 Nov 2024

Great Place to work!

Dos agent

Recommend

CEO approval

Business outlook

Pros

Nice coworkers, PTO, benefits and overall great experience.

Cons

No cons this place is excellent !

Viewing 1 - 3 of 149 Reviews

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PATLive

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