PBS Systems Reviews

2.9

52% would recommend to a friend

(176 total reviews)

David Bradley

58% approve of CEO

52% positive business outlook

PBS Systems has an employee rating of 2.9 out of 5 stars, based on 176 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PBS Systems employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

176 reviews
4.0
7 Dec 2023

salary

Recommend
CEO approval
Business outlook

Pros

very good and attractive. enviroment is good too

Cons

no hate here they take care of you

avatar
PBS Systems Response
2y
Hello and thank you for reviewing your current employment experience at PBS. We’re pleased to hear that you’re enjoying the company environment – cultivating a positive and caring company atmosphere is very important to us. Our goal is to ensure our staff members are happy and feel a sense of community with their fellow coworkers. We appreciate your feedback, as it helps us evaluate and further improve the experience for our employees. If you have any questions or concerns, feel free to reach out to Employee Relations (employeerelations@pbssystems.com).  Thanks again!
4.0
28 Feb 2022

assistant

Recommend
CEO approval
Business outlook

Pros

very nice and good feeling

Cons

a little bit nervious and busy

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PBS Systems Response
4y
Hi there and thank you kindly for sharing a review of your current employment with PBS. We are pleased to hear that you have a ‘good feeling’ about your experience with the company. Things likely seem busy in the organization as we continue to navigate significant growth and change. If these circumstances seem overwhelming at times, you are not alone! Change isn’t always easy, but the outlook is very positive. If you would like to disclose more about your time with the company, please feel free to reach out to Employee Relations (employeerelations@pbssystems.com). Thank you!
1.0
29 Apr 2021

Entry level basic jobs. Use it for experience and move on.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Anyone can get hired and I mean anyone. However, One thing they do and I commend them for it is they do a fantastic job of being extremely diverse. No prejudice.

Cons

LOTS! Where to start...... Let’s see, they hire entry level people for just about every role because nobody with superior skills would take a job here unless they had no other options. (Myself included in that) Management is a complete joke. Qualifications to become a manager....., skills - nope, talent - nope, tenure - nope. Friends / family - yup! The turnover is tremendous outside of management and the overall compensation is abysmal. They are on the extremely low end of benefits and compensation. This is an ok place to start your career but if you have any skills or are even average in your abilities then there’s plenty of better places to have a career at. This company has the most basic medical and dental plan I have ever seen and they only cover half the premium so be prepared to shell out $150/mo for benefits if you have a family but then understand that the coverage they have chosen is extremely basic. I’ve never seen another B2B company make their employees pay half for medical coverage. (Though I’m sure they exist but definitely not a company I would want to work for) if a company doesn’t offer adequate medical coverage or benefits would you say they really value you as an employee? They offer $40/day meal allowance if you spend the night but if you travel for the day and are gone 16 hours, too bad. They make you pay for half of your work assigned laptop. They only offer $0.40/km for mileage and they make you pay for your own company branded clothing. Want company matched retirement options?..... don’t look at PBS then. They don’t offer it. They’ll have you on the road 4 weeks a month but tell you 2 weeks is all that is expected when you’re interviewing. You’ll be at dealerships for upwards of 12 hours a day with no added compensation. Quite literally, not only one of the the worst companies to work for in any industry but especially in the DMS space. There are other DMS companies out there bigger, better and more well managed than PBS. I suggest researching them and then applying. (Psssst, I work for one of them now and they are 1000% better than PBS in my opinion.)

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PBS Systems Response
5y
Hi there, This review is quite worrisome, as we genuinely feel bad that anyone that has worked for PBS could ever feel this negative while they were working for the company. It seems that you have had some expectations that management has not met. Even though PBS has a very family-oriented culture, this does not affect the hiring or promotion process. We value each individual and want the best for their career advancement. Every employee is hired after numerous interviews and careful consideration of individual merit, experience and potential, along with previous experience. We recognize that being an onsite staff member can be tough, mainly because you are one of the main contacts for clients while they are transitioning to our software. Install roles aren’t for everyone, but PBS has many employment opportunities available. Our travel allowance is not stagnant and is tied to staff accreditation and training to ensure our customers get the best support available. As for reviews on GlassDoor, we can clarify that PBS does not post “fake” reviews. All of our reviews are submitted freely by either current or former employees. We take reviews very seriously and believe them to be essential for us to know how employees feel about the business and their roles. Regardless of positive or negative feedback, our goal is to engage with reviews, to ensure that as a company, we are equipped to best support our staff. Currently, we are in the process of re-establishing our employee benefits package with a different provider to ensure that employees receive the best benefits. I strongly recommend reaching out to hr@pbssystems.com to let them know about your personal experience. If you don’t feel comfortable reaching out to HR, please reach out to your previous Manager, a Director or VP to discuss your experiences while working at PBS. Thank you. Kira T - Communications Administrator
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Glassdoor has 178 PBS Systems reviews submitted anonymously by PBS Systems employees. Read employee reviews and ratings on Glassdoor to decide if PBS Systems is right for you.