PENFED Credit Union Reviews

Updated 16 Sep 2020

To filter reviews, or .
3.7
71%
Recommend to a Friend
77%
Approve of CEO
PENFED Credit Union President & CEO James Schenck
James Schenck
290 Ratings
Pros
  • "PenFed is a great place to work(in 54 reviews)

  • "Good benefits and opportunity for growth and promotion(in 30 reviews)

Cons
  • "PenFed is always moving forward in the right direction(in 49 reviews)

  • "Upper management impressed by buzz-words easily(in 20 reviews)

More Pros and Cons
  1. Helpful (4)

    "Work hard and you don't have any issues"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Over, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PENFED Credit Union full-time for more than 8 years

    Pros

    Good benefits, solid leadership, CEO who cares about the membership. COO pushes hard to ensure we are are striving to be the best. Do your job and you will be recognized. Afraid to work then this is not the right place for you.

    Cons

    Analyze holiday work schedule. Look for more ways for your employees to work in their communities. Allow them time to get involved

    Continue reading
  2. "Great Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PENFED Credit Union full-time for less than a year

    Pros

    Management gives clear directions. Good team work. Internal communications are clear and timely.

    Cons

    I haven't seen any cons yet.

    Continue reading

  3. "Work-Life Balance to the max"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PENFED Credit Union full-time

    Pros

    great culture, even better people. lots of PTO/sick days. They really emphasis the work-life balance.

    Cons

    Working for a credit union, there is a pay cut.

    PENFED Credit Union Response

    Military and College Recruiting Lead

    We are thrilled that you experience excellent work-life balance!

  4. "good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Compliance Officer in Dublin, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PENFED Credit Union full-time for more than a year

    Pros

    good hours are on offer

    Cons

    There are none good place

  5. "Unfortunately my experience with PenFed was a negative one"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Mortgage Loan Officer 
    Doesn't Recommend
    Positive Outlook
    No Opinion of CEO

    I worked at PENFED Credit Union full-time for less than a year

    Pros

    Great benefits and pay. I made lasting friends with my colleagues.

    Cons

    Lack of communication within the mortgage department. Missed closing dates for refinances and purchases. Immediate manager not available when needed. The training needs to be updated and last longer when hired. I was given little training and expected to start helping members within in 3 days. I felt as if the credit union had just opened the mortgage department one week ago.

  6. "Not loyal to long term employees"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Alexandria, VA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at PENFED Credit Union full-time for more than 5 years

    Pros

    Generous vacation time (but difficult to schedule due to workload)

    Cons

    Not loyal to long term employees. Laid off 200+ employees to move jobs to another state.

    Continue reading

    PENFED Credit Union Response

    Military and College Recruiting Lead

    PenFed recognizes that those impacted by the past reorganization made difficult career choices. We value every member of the PenFed team. Thank you for your honest feedback!

  7. "Heavy sales focus"

    2.0
    Former Employee - Member Service Representative in Eugene, OR

    I worked at PENFED Credit Union full-time

    Pros

    Per hour rate was high for the location

    Cons

    Job success is based primarily on sales of additional products, less focus on soft skills

  8. "Room For Improvement"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Mortgage Loan Processor in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PENFED Credit Union full-time for more than a year

    Pros

    Longevity of company, stability of company, good benefits

    Cons

    Management doesn't keep their word. Overworked and underappreciated.

    Continue reading

    PENFED Credit Union Response

    Military and College Recruiting Lead

    Thank you so much for your honest feedback! We appreciate you, and your contribution to our organization.

  9. "Incredible Company and incredible leadership"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Tysons Corner, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PENFED Credit Union full-time for more than a year

    Pros

    CEO, Market position, Community involvement, desire to do the right thing

    Cons

    none that I can think of

    Continue reading
  10. "Great Place to Grow and Learn!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tysons Corner, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PENFED Credit Union full-time for less than a year

    Pros

    Company culture, team support, positivity, wealth of learning opportunities, growing organization, CEO is positive and personable

    Cons

    I haven't experienced any cons.

    Continue reading
Found 429 reviews