PEP Reviews

4.1

87% would recommend to a friend

(207 total reviews)

Ben Seinen

94% approve of CEO

90% positive business outlook

PEP has an employee rating of 4.1 out of 5 stars, based on 207 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The PEP employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

207 reviews
5.0
23 Jun 2021

good

Recommend
CEO approval
Business outlook

Pros

good company to work with

Cons

i cannot think of any cons

2.0
11 Feb 2017
Recommend
CEO approval
Business outlook

Pros

Mini-Perks: These are nice incentives handed out once a year just because. Spirit Fridays: Drink beer on a Friday during the month and hang out with co-workers. Hosted by the "Spirit Committee". Free Parking: Extremely nice parking location downtown. Co-Workers Become Friends: Very fun group of people to work with. Large majority very young. Vacation: Standard two weeks and you can buy more days of vacation. I will say though that there is something odd about "buying" vacation. Along the lines of a backhanded compliment. Training: They will put you through trainings at their expense, which is nice if you take advantage of it. Big Brands: You get to work with some major brand names which is very cool and a great résumé builder. The people you meet who work for those brands is hit or miss, but most are insanely knowledgeable and just all around great people. Mentor Program: From day one, you are assigned a mentor within the company that is higher up. They can teach you a lot and are really good resources. However, if your mentor leaves the company (good possibility), you lose your mentor and won't get another one for quite some time. I know this from experience. Pep Rally: It's fun, it's free and it gets you out of the office. Plus, you learn a good amount from the vendor clinics they host during the pep rally.

Cons

Spirit Fridays: They are more or less used so you can meet the 10 new hires of that week. Turnover is incredibly high, regardless of what they say. It's akin to a college class graduating. Everyone leaves at the same time and in high quantities. Making You Feel Valued: I can assure you that upper management will axe you without a second thought. Yea, they might put you on an "Action Plan" so you can prove you can work there, but to most all employees, it's known as a death sentence and I saw it take out a good amount of people. Most say there is little chance that you can pass an Action Plan. Honesty Not Encouraged: You'll for sure get in trouble for speaking out and standing up for what you think is right. (Whoever responds to this from the company will say that this concerns them because they respond to almost every bad review so their polished look won't be tarnished.) College Lifestyle: Pep won't send you back to school, but they will adopt you into their Greek house of a company. If you're listening Pep, which you are, my vote for a company mascot is "Smoke & Mirrors". That might be too creative for you though... Tries To Be Cool: This was true when I was there, not sure anymore, but at one point, the HR department renamed itself the "People, Culture and Development Team" and their "roar" was "Train, retrain and retain!" So cool. Did I mention that selfie sticks were received as a gift during a Pep Rally? #LikeICantEven #CollegeLife Management: Woof. A large majority of management is full of weenies. They are so brainwashed in the Pep life that they know nothing other than it. A LOT of them don't know how to lead or grow a team.

avatar
PEP Response
9y
First of all, I want to commend your passion for writing such a long and detailed response on a Saturday! We love passion at pep- I am sure that's what we saw in you :) As predicted, we will be responding to a couple of the above mentioned items; not because you aren't entitled to your opinion, but because we have nothing to hide. Every employee has their strengths and weaknesses. Companies are no different! Spirits Fridays: you might be the first person in history to complain about being given free beer/wine and snacks on 1 Friday/month as a way to decompress from all the hard work put in. I certainly don't attend all of them, myself, but I sure do love the option! Sorry you're not a fan...maybe we can work on getting some in-house catering as well? Specialty cakes? PCD: This one gave me a chuckle :) I will admit...we have never actually roared anything...especially that tag line- but it does sound catchy! As a marketing professional, I would presume you understand the benefits of rebranding to accurately reflect what it is that you do for or within a business. We have rebranded as People (overseeing all personnel and staffing), Culture (overseeing change management, diversity, and inclusion), and Development (overseeing all training and developmental resources). I don't see it so much as "cool" as it is simply accurate, but again- we are not very creative so maybe that's why we stick to the obvious! Honesty Not Encouraged: As with anything, this depends on HOW you express the honesty. In my experience, I have left meetings with the President, VP, Account Directors, HR Director (you get the idea) and thought to myself "wow...you might have been a little too honest..." Yet in feedback from objective parties I am told that I have delivered it tactfully and fairly, and can say that I have never received any criticism or retaliation for that approach. In any work situation, it's all about how you handle providing the feedback- but I sincerely do apologize that you felt you could not be honest. That is DEFINITELY not a culture we encourage or try to foster here at pep. For the survey? We had an 88% response rate on the last Top Places to Work survey, so I can assure you these are not done in pow-wows around a campfire by Sr. Leadership :) College Lifestyle: Considering we are only a 12yr old company and our entry level roles are mostly hired out of college, I will say we have been guilty of being seen this way in the past. However, we are at a point in the business where we are actively working to hire at the mid-high level and bring in mature professionals who can gracefully handle our high profile clientele. The median age of the company is now 28 (still young but up from when I started!). I know, admire, and respect a lot of my coworkers as some of the most capable and professional people I have worked with in my career. I have seen others who fall under this "#CollegeLife" umbrella and can say they typically don't last here very long anymore. Making You Feel Valued: I am not sure why you didn't feel valued and that is certainly concerning. And you are right- there are always unique cases and maybe it was a Supervisor, or a team. However, I have seen this company give amazing flexibility to employees going through family loss, health issues, personal circumstances, etc. I have never experienced a company who does more to help out an employee who has shown to be a hard worker, trustworthy, and in need of that "human" side of the business. Action Plans as Death Sentences: Not sure what your particular experience was, but we are productive in HR outside of just rebranding ourselves! We track metrics and report them regularly! There was a 58% success rate in 2016 of employees who were put on Discussion Forms (step 1) and Action Plans (step 2) who, not only, remained with the company, but several have since been promoted. Of those that were not, we always give them time to seek jobs elsewhere and take time off to interview unless something grievous happens that requires immediate termination. I'd say that it is far from a death sentence and for those that do not end up being long term fits, we are very accommodating and fair about it. Phew! I am really feeling that passion now...fingers.getting.tired ;) BUT I do want to address one more thing: Avg agency turnover for a marketing firm hovers around 30%. We have ALWAYS been below this amount. With that said & with full transparency, we had a rough year last year and do not simply accept "below average" turnover. We are a quickly growing company, we have dealt with the loss of clients through their internal divestitures (yet still found ways to retain our employees on those clients because we DO care), and are in the middle of an acquisition. There is much that management is working hard to combat and improve upon. Here in HR/PCD we are doing the same. At the end of the day, we truly value our clients & our people, even if we can't be perfect.
2.0
3 Jul 2017

The Cons Greatly Outnumber the Pros

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good medical benefits. No set number of sick days to care for yourself or your spouse/child with doctor’s note. Clean work environment. Convenient, company-paid parking. There are groups of kind people who are easy to befriend and get along with. Monthly happy “hours”. Ability to flex your time. Monday through Friday work schedule. Paid holidays. Special perks distributed at beginning of the year (gift cards, memberships, time off, etc).

Cons

Depends. Possibly very few if you have a decent human being for a manager and your co-workers aren’t poisonous pit vipers. It’s a slippery slope with a culture so closely mimicking high school. It’s all about the people, so the cons largely depend on what position you’re in and who you work for/with. Unlike high school though, at Pep not “fitting in” doesn’t cost you a social life, it costs you a living. I could go on and on with examples, but it all boils down to an obvious double standard. If you’re at the cool kids table, you’re loving life; opportunities for growth, training, face-time with management, work = social life +1, 20 minutes late every day = promotion, mistakes = “no worries, we’ll find a scape goat”, gold stars, A+, etc. Not so cool? Well then expectations are as they should be in a professional work environment for you, but management still has no responsibility. Don’t want to blabber on and on about what you’re going to do this weekend, omg? Don’t think, speak, act and learn just like they do? Not a mind reader? Then you’re the problem. Management can’t be inconvenienced by such menial management-type tasks such as coaching, teaching or even bothering to show up to regularly scheduled one on ones. No. Their solution is passive aggression, humiliation and bullying. Professional attitudes in my department were non-existent. My co-workers and manager regularly spoke terribly of good people behind their backs. Communication was rarely professional and regularly demeaning. Co-workers in my department regularly made our internal customers uncomfortable with their abrasive and belittling attitudes. I will never understand where the horrible people I worked with got their sense of entitlement to treat others like “lesser thans” but more and more they seemed to be getting rewarded for it in their careers. So it appears that’s what Pep values. In general, Pep replies to these reviews to have the last word, so take it all for what it’s worth. I think it’s obvious that 90% of the cons fall directly on a handful of nasty people with too much power and not enough experience dealing with the people side of managing. Many people are happy at this company and have successful careers, there’s no debate. And there are a lot of really great people, that’s certainly true. But there’s no denying that there’s a strong theme. Despite Pep’s “apparent” attempts to turn their ship away from this reputation, there are still individuals wielding enough power to keep the catty, cliquey, downright “Mean Girls” culture very, very alive. I’m sure when they see this, they’ll promptly IM each other to go to Starbucks and discuss at length. About the company as a whole: I know there are other pockets of individuals in similar situations, so it is not an isolated situation. But there are still good, decent people that are very friendly and want the best for others. It only takes a few bad apples…and Pep has more than enough. The monthly happy hours are designed to be two hours long, but don't stay more than 20 minutes. I have heard of management holding this against good employees. The turnover seems pretty high because a lot of people have similar experiences to mine and see what Pep is really about. Either that or they leave for more money, which can be another con. Also, if you work for Pep and decide to leave…be very careful to whom you disclose where you’re going. It has been said that management will call your future employer in an attempt to tarnish your reputation before you get there.

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