employer cover photo
employer logo
employer logo

Partner Retail Services

Is this your company?

Partner Retail Services Reviews

3.1

52% would recommend to a friend

(65 total reviews)
avatar

Stephen Cochrane

64% approve of CEO

57% positive business outlook

Partner Retail Services has an employee rating of 3.1 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Partner Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

65 reviews
1.0
29 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Free devices given to staff. That is it..........

Cons

A very amateur retailer which comes across in lack of experience across the company. Young inexperienced staff given titles when forced to work long hours and away from home. This company uses a online platform which actually causes stress to Managers as it allows junior sales staff to write reviews without any screening. No respect for employees email, calls, video calls every day including holidays. I found out in my first few weeks staff turn over is really high. which is not surprising given the culture of this business. Staff are on commission and this really comes across in the aggressive behaviour of the senior Managers. Speaking to many staff I found and there is no positive feedback unless it is sales related.

3.0
21 Jul 2019
Recommend
CEO approval
Business outlook

Pros

Samsung Branded store. All the latest devices available to you, comprehensive repair service. Flagship devices seeded to you for work and personal use.

Cons

There are two halves to the how the store is run. Samsung are at the forefront of the store, the devices, services and repairs, and the latest product launches with decent training going to Samsung HQ, all paid for. Partner Retail Services, manage the people, us, to the ground. They will push you out to be quickly replaced, they will use petty excuses to do an investigation on small things. The store ran better when in partnership with Dixons Carphone...

3.0
4 Feb 2018

Upper management need to get their heads together!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work with Samsung brand Good store teams

Cons

Higher management lack people skills Pay is under national average and no commission Bonus scheme is flawed Hardly any internal vacancies or progression

Viewing 1 - 3 of 65 Reviews

Glassdoor has 68 Partner Retail Services reviews submitted anonymously by Partner Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Partner Retail Services is right for you.