Passport Auto Reviews

3.3

60% would recommend to a friend

(35 total reviews)

David Lee

66% approve of CEO

41% positive business outlook

Passport Auto has an employee rating of 3.3 out of 5 stars, based on 35 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Passport Auto employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

35 reviews
1.0
8 Jun 2020
Recommend
CEO approval
Business outlook

Pros

You interact with people of every culture and background. Substantial room to make money

Cons

-10-11 hr work days. -Management says they hear your concerns but little to no changes are done since directions come from the CEO and store manager. -A lot of confusing sales plan meetings (“one week it’s customer retention is priority”, next week “you must push the sale, lie if you have to, customers will never be satisfied, if We can’t please them they should not be here anyway” -No quality assurance in the back end (cars leave and come right back.......LITERALLY) -If you are not apart of the “group”, good luck trying to make money. You will just be shunned out and dismissed when you don’t hit the quota with no care to find the real issue” - Senior advisors have open dibs on high paying customers, (it’s an open lane structure they say but the older advisors say it’s their customers when the last time they consulted them was 2+ years ago)- “a K.R special”

3.0
28 Aug 2014

The auto industry

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay is good if you bust your butt

Cons

Doing so leaves no personal time, weekends, or even decent time off, this place takes you over. Management is lacking and seems to be promoted by the buddy system rather than by actual talent and skills.

5.0
28 Jan 2025
Recommend
CEO approval
Business outlook

Pros

The company cares about their people and that is unheard of in the car business. They hire people that share that same aspect and even though they're not perfect, they try their best to be an elite company.

Cons

The employee lot is up the street and not on our lot. But we make it work since there's not a lot of space.

Viewing 1 - 3 of 35 Reviews

Glassdoor has 36 Passport Auto reviews submitted anonymously by Passport Auto employees. Read employee reviews and ratings on Glassdoor to decide if Passport Auto is right for you.