Peppercomm Reviews

3.6

68% would recommend to a friend

(63 total reviews)

Steve Cody

80% approve of CEO

53% positive business outlook

Peppercomm has an employee rating of 3.6 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Peppercomm employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

63 reviews
5.0
25 Aug 2020
Recommend
CEO approval
Business outlook

Pros

I've been with Peppercomm for so long because of the people. It's that simple. Peppercomm has created a culture that cares first and foremost about its employees, and it comes from the top. I've been so lucky to learn and grow my career over the years in an environment where I felt confident enough to push myself, to follow my curiosity, and carve out a path for myself based on my unique strengths and value I can add to my clients and teams. Every day I am energized by the colleagues I'm (virtually) surrounded by, the incredible and creative work we do for our clients, and the community of trust and support we've developed. That's not to say there haven't been challenges, because of course there have been. Change is difficult, and the period of transition before and after the split was tough. Some old reviews show that. But as the dust has settled and we've found our new way forward, it's been amazing to see how the best parts of our culture have endured. I believe that comes from leadership that truly cares about its employees.

Cons

It can be tough to be the new person in an environment with so many longstanding employees and relationships already formed (I was there when I first joined Peppercomm). Give it some time, and take advantage of comedy training if you get the chance. That's how I made some of my closest relationships here.

3.0
11 May 2017

Account Management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent work environment. The colleagues are really inspiring and promoting the team spirit.

Cons

There are no downtime and the speed is critical especially for those who need time to ascertain.

2.0
23 Apr 2019

Pepper Problems

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of my life long friends have come out of Peppercomm and there are still a few great people left.

Cons

I will always be grateful for the things I learned, the opportunities I got to participate in and the people I met while working at Peppercomm. The agency had one of the best workplace cultures in the industry and was renowned for being a great place to work in New York City when I started over two years ago. Over the last year, sadly, the people who made it that way have left and the agency continues to move further from the reputation that it once had. Following an agency-wide split, Peppercomm now operates in full survival mode and is built on broken promises of executive transparency, employee empowerment and innovation. There is no more training, teaching or mentoring. Career development and career advancement have ceased to exist. Employees are not valued as people, they are strictly a resource to be exploited fully until they break or burn out. If you are looking for a team-oriented, collaborative and supportive environment, you will not thrive here. Peppercomm paints itself as a 22 year old start-up, yet refuses to adapt and update its resources, tools and strategies. Leadership and upper-management still operate as if they are in a 100 person agency and instead of filling the gaps, junior level staff is expected to juggle the work load of 3 levels above them while managers refuse to stoop below their level and get their hands dirty. In the end, I wish the company and those who are left good fortune, but Peppercomm has a lot of work to do to become something even remotely close to what they claim to be. Do your employees, the ones that are left, a favor and take the time to listen to and address their concerns. You will quickly see that it is not more trouble than it is worth.

avatar
Peppercomm Response
7y
As the CEO and founder of Peppercomm, I take every comment by every employee, past and present, very seriously. I also acknowledge that the company split impacted the forward momentum and culture that once was. We will certainly consider all of this feedback moving forward. I'm sorry you feel the company is in survival mode, but can assure you that's not true. We represent some of the biggest and best brands in the world and are routinely invited to pitch world-class prospects. As a matter of fact, we’ve grown both organically and through new business since the separation. And this growth has brought many opportunities to expand our portfolio further into events, website builds, employee engagement and social responsibility programming. We’ve also invested in training, awarded well deserved promotions and brought in new talent and skill sets. In addition, we have paid to send many to critically important industry events and conferences, and intend to continue that investment. Again, I am sorry your experience here was unsatisfactory and I wish you well in your future endeavors.
Viewing 1 - 3 of 63 Reviews

Glassdoor has 75 Peppercomm reviews submitted anonymously by Peppercomm employees. Read employee reviews and ratings on Glassdoor to decide if Peppercomm is right for you.