Phoenix 2 Retail Reviews

3.9

57% would recommend to a friend

(8 total reviews)

Chris Kelly

100% approve of CEO

67% positive business outlook

Reviews by job title

8 reviews
3.0
19 Dec 2025

Very basic structure

Recommend
CEO approval
Business outlook

Pros

-Management lets you handle you’re own work load - no Micro Management

Cons

- no clear plan structure given by managers - training is short

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Phoenix 2 Retail Response
5mo
Thank you for sharing your experience with us and for the time you spent at Phoenix 2 Retail. We’re pleased to hear you valued the independence in your role, but we’re sorry to learn that you felt training and progression could have been stronger during your time with us. We take feedback like this seriously, as it helps us reflect and improve how we support our colleagues. If you would like to share more detail or discuss your experience further, we encourage you to reach out directly to our People Team at people@phoenix2retail.co.uk. We appreciate your contribution over the year and wish you all the best in your future career.
5.0
17 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits even for part timers. Understanding and helpful senior staff

Cons

Frequent lone working which isn't challenging but a lot of time alone can be isolating

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Phoenix 2 Retail Response
8mo
Thank you for taking the time to share your experience with us – we’re delighted to hear that you value the pay, benefits, and support from our senior team. It’s great to know that our efforts to look after both full-time and part-time colleagues are having a positive impact. We do recognise your point around lone working. While it can offer flexibility and independence, we also understand that it may sometimes feel isolating. We’re always looking at ways to make sure our colleagues feel supported and connected, even when working on their own. Feedback like yours helps us focus on the right areas to improve. We really appreciate your contribution to Phoenix 2 Retail and are glad you’re part of the team.
3.0
26 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Left to my own devices

Cons

Communication Have to fit in a certain group to go anywhere

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Phoenix 2 Retail Response
8mo
Thank you for sharing your experience with us and for the time you spent at Phoenix 2 Retail. We’re pleased to hear you valued the independence in your role, but we’re sorry to learn that you felt communication and progression could have been stronger during your time with us. We take feedback like this seriously, as it helps us reflect and improve how we support our colleagues. If you would like to share more detail or discuss your experience further, we encourage you to reach out directly to our People Team at people@phoenix2retail.co.uk. We appreciate your contribution over the years and wish you all the best in your future career.
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Glassdoor has 8 Phoenix 2 Retail reviews submitted anonymously by Phoenix 2 Retail employees. Read employee reviews and ratings on Glassdoor to decide if Phoenix 2 Retail is right for you.