employer cover photo
employer logo
employer logo

Pilot Thomas Logistics

Is this your company?

Pilot Thomas Logistics Reviews

2.8

45% would recommend to a friend

(177 total reviews)

Dennis Cassidy

40% approve of CEO

50% positive business outlook

Pilot Thomas Logistics has an employee rating of 2.8 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pilot Thomas Logistics employee rating is 20% below average for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

177 reviews
1.0
17 May 2018

Consider this before you sign on to this company.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None. I moved on. I am happy and content. I go to work now and LOVE it. I no longer have that dark cloud surrounding my being.

Cons

Where to start...Management is the biggest joke. I have never in my life worked for such idiots. When the Pilot merge came Thomas employees were fired enmasse. This left satellite offices to guess who to talk to, where were the files (on a pallet in Texas, 1500 miles away, now lost forever). Safety, oh my good grief. Talk about someone who is going to get blown up. Manager, with NO experience in Propane is youtubing video to set up a propane line for an install. Seriously! Safety concerns blown off by Safety department and upper elite managers. Customers. Within the first week of manager's hire, he managed to stop deliveries to customers unless they agree to buy bigger tanks. Customers left, also enmasse. Manager, threatens employees daily, rude to customers. Employees and customers are his enemy. Best buy fuel pricing. JOKE. Fire them idiots. Cars don't run on calculators. Get with a supplier and make "day deals". You all dropped the ball on that one, boys! Those "fuel buyers" failed to apply for refunds on fuel rebates offered by supplier. This was a million dollar oops, and not one person held responsible. Office staff. Hostile to say the least. Berates other office staff and drivers. Rude to customers. Drivers and oil delivery guys (no women, by the way) are treated like livestock. Expected to be on call 24/7 without benefit of pay or comp time. Dispatch. One guy who manages to re quote fuel pricing without the benefit of knowledge. One thread that remains constant in many of the reviews is "good ole boy" network. True words that. Women are treated like chattel. Poor pay with NO room for advancement. There are few women(any?) in terminal manager positions. The women they do hire have little demeaning names that they call them ,"office assistants", which would be fine if your job wasn't spent doing everything from Sales to accounting and doing the managers job. Pay is below industry standard and even competitive drivers in smaller markets get more pay. Turnover is high due to all of the above mentioned issues.

avatar
Pilot Thomas Logistics Response
8y
Thank you for your feedback and bringing this to our attention. We also want to apologize that you have had this kind of experience with PTL. As we continue to grow, we are open to hearing feedback and learn from anything we may have missed. You may reach out to us via email at humanresources@pilotthomas.com.
1.0
13 Mar 2015

Suddenly FIRED!!!

Recommend
CEO approval
Business outlook

Pros

If you are looking for the most despicable, uncouth, management, an insult to the word SCUM, that stink to High Heaven like UN-LIMED Outhouse Collection, this is the place for you!!!

Cons

Scoop you up with others and fire all of you! WITHOUT SEVERANCE PAY!!! Or single you out, come to your work place, tell you what a good job you have done, then FIRE YOU ON THE SPOT!!! YOU LEAVE RIGHT NOW!!!

1.0
23 Feb 2015
Recommend
CEO approval
Business outlook

Pros

No experience necessary. Decent pay. Weekly paychecks. Most of your coworkers and management are friendly. Counts as oil & gas experience. Some benefits (company-paid life, AD&D insurance, company-matching 401k).

Cons

This company will hire literally anyone. Don't expect competency or intelligence from your coworkers. Be prepared to deal with rude, crude, discriminatory behavior on a daily basis. Atrocious business ethics. Rather than compete with other companies by encouraging employee growth and delivering a better product experience to their customers, this company instead monopolizes the market, buying out all lesser competitors. Being backed by one of the largest fuel companies (Pilot / Flying J) means they can throw money at their problems rather than deal with them appropriately. Expect to pay out of pocket for additional "benefits". Health, dental, and vision insurance are deducted weekly from each paycheck. Company-matches your 401k contributions 100% for the first 3%, 50% for the next 2% (if you contribute 3%, company contributes 3%. If you contribute 4%, company contributes 3.5%. If you contribute 5%, company contributes 4%). Company-paid life insurance is bare minimum, as is their accidental death and dismemberment insurance. You may elect to pay out of pocket for supplemental life and AD&D insurance; it will be deducted from your pay weekly. No sick days. No vacation days until after you've worked for one full year (then you get 99 hours vacation time, which will expire if you don't use it in the next year). No promotions or raises after first year ($1.00/hour raise after 12 months and that's it) unless you become a lead (which is a $2.00/hour raise). Company doesn't promote from within as it claims. Be prepared for your management team to move up to positions they aren't qualified for and be replaced with unqualified outsiders. You never know when or where you will be working. Schedules get set by team leaders and then management will throw them out the window. Be prepared to never work with a consistent crew or on a consistent shift. You are expected to be available 24/7 to work. You will get calls and texts an hour or less before shift start to come in and work. You are disciplined if you call off within 4 hours of shift start. You will be disciplined if you come to work with a scruffy face. You will be disciplined if you don't wear your safety glasses, apron, goggles, face-shield, and respirator while working. You will be disciplined if there is a fuel spill. You will be disciplined if you are late or miss work from lack of sleep. You will be disciplined if the company is kicked off the site you were working. You will be disciplined if you are injured on site. You will be disciplined if a coworker tells lies about you. You will be disciplined if you forget anything pertaining to your job. You will never be rewarded for doing your job well. Don't expect management to answer your calls and texts when you need them. You will be on your own out in the field.

Viewing 1 - 3 of 177 Reviews

Glassdoor has 181 Pilot Thomas Logistics reviews submitted anonymously by Pilot Thomas Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Pilot Thomas Logistics is right for you.